How to Delete HelloMoney Completely

Published by Asia United Bank | Updated: Feb 24, 2023

Guides: Contact app | Cancel Subscription | Troubleshoot

Learn how to delete your HelloMoney by AUB account and personal data from your device.

Table of Contents:

Delete via Email
Delete on iphone
Delete on android

Reading time: 47 seconds

1. Delete HelloMoney Account through Email

There are 2 methods to get your data (and account) deleted by HelloMoney by AUB:

Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

To delete your HelloMoney account, contact HelloMoney via email and provide the reasons for your request.
Mention the law under which you make your request (GDPR or CCPA).
Notify HelloMoney of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to HelloMoney using the form below:

Already have an account? Login here

2. How to Delete HelloMoney on Iphone

On iphone, Goto "Settings "
Click on "General" » "Iphone Storage".
Select the app, and click "Delete HelloMoney by AUB".

3. Delete HelloMoney on Android phone

Go to your Android phone Settings.
Click on "Apps & Games".
Select "HelloMoney by AUB" and Click "Uninstall".

HelloMoney by AUB Product Details

HelloMoney is Asia United Bank’s eWallet app. It is especially made for Filipinos to provide an easy access to digital financial services that is secure, fast and efficient. Say Hello to a Worry-Free Life! ✓ Say goodbye to long lines when you go online! OPEN a prepaid bank account without the need to go to a physical branch. ✓ Download the HelloMoney app, REGISTER by providing the required information, take a short video and submit a valid ID. Having an ewallet is as easy as 1-2-3! ✓ NO initial deposit, NO maintaining balance required, NO dormancy charges. With AUB’s HelloMoney, you can manage your funds conveniently, anytime, anywhere! ✓ TRANSFER FUNDS to other banks and ewallets, real time via InstaPay. ✓ GENERATE and SEND your own QR PH code to your friends to receive funds seamlessly without typing your account numbers. ✓ CASH IN or top up via 711 branches nationwide. ✓ Send money to your loved ones via PERA PADALA through our cash out partners (Cebuana Lhuiller, Palawan, LBC Express, M. Lhuiller and AUB branches) ✓ Buy PREPAID LOAD (Globe, Smart, Sun, PLDT, Meralco, DITO) ✓ Pay BILLS for electricity, credit cards, tuition fees, and other utilities. ✓ SCAN TO PAY via QR code at any QR PH P2M merchant nationwide. ✓ Enjoy shopping online to over a million sites using HelloMoney Virtual Mastercard ✓ Pair your account with an optional HelloMoney ATM card to withdraw your money from BancNet ATMs or swipe to pay via POS terminals.

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

I'm going to create a new account because the email I used to register here is gone and I hope it gets deleted because I need to create a new account because this is where my payment will go

— by Angelo Somera 1 week ago

I want to delete my account because my account is on trouble shoot i want to delete my account as soon as possible then i create a new one

— by Donald Mirasol Magayon 2 weeks ago

Sample account

— by Mark Loid Jumawan Magsico 1 month ago

To make a new one

— by Michell mae Cagang 1 month ago

Account exist

— by Michell mae Cagang 1 month ago

the app is exit everytime i click the upload id button

— by jessabel ruiz 1 month ago

Maibalik yong dati Kong ATM na REDI MONEY AUB.Nagkamali sa registered

— by Dixter 1 month ago

I want to remove my old account because is not using anymore it is from my past job and no connection at all.I want to make a new account for my new job.

— by YORILYN SOLIMAN 1 month ago

I want to delete my hello money account please.

— by Jepard A. Simene 2 months ago

ACCOUNT IS NOT USE

— by benjie velado 5 months ago

Hello good day, i want to delete/closed my account because i use it from my previous employer, i did not use it because i have this felling that i am not secured to use the same account, that's why i am going to open another account after the deletion of this acct

— by Ruth Sullo 6 months ago

I delete my hello money account

— by Erlyn ambida borac 7 months ago

I delete my previous hellomoney account because i dont have my phone and email so that i cant open it iwant to create another account

— by Ericca Miguel Dantes 7 months ago