Published by ATLOGIS Geoinformatics GmbH & Co. KG on Aug 9, 2024

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Why should I report an Issue with US Topo Maps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ATLOGIS Geoinformatics GmbH & Co. KG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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US Topo Maps Customer Insights

1. Wouldn't hurt to carry a real compass with you when using this.One big problem This is an excellent app for displaying a wide variety of different maps.

2. But, if you want to download a detailed area of your state for when you have no cell signal - good luck! I've been trying to download a segment of my state for five days! First, there is no "resume" if the download stops.

3. US Topo Maps replaces all of its functionality and adds nicer, more complete map sources, a radically more up-to-date, intuitive, and helpful UI, and many features that simply didn't exist in MyTrails.

4. I've given the app every permission I can find and turned off the device's battery-saving features, but have not been able to find any way to solve this issue.]I'm still really new to navigating the wilds, but this app is easy to understand with the experience I do have.

5. Bought a new phone and had issues reinstalling the pro version, developer was extremely helpful in a quick resolution, and very conscientious regarding help in using it in the past.

6. I have recommended this app to about 10 people, who like me, use it in work, and they are very happy with it as well.This has got to be the best map out there! For years I've used hard copy maps since they have the terrain and show my trails for 4 wheeling.

7. Been using this since it first came out, tried many other map sets and this is still the best by far.

8. [Original post: Would be 5 stars if I could get the tracking function to work without having to keep the display on at all times.

9. different zoom levels are helpful but you have to download map info for each level individually.

10. After using FrogSpark's MyTrails for years, it seems to have finally broken on Android 11.

11. That said, it's worth every penny.I use a myriad of maps on a daily basis for work and recreation.

Steps to Troubleshoot & Fix US Topo Maps Issues

1. Fix US Topo Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart US Topo Maps: Restarting the app will resolve most errors.
  2. Update the US Topo Maps App. Here is how:
    1. On Android goto PlayStore » Search for "US Topo Maps" » Open US Topo Maps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for US Topo Maps » click "UPDATE".
  3. Clear US Topo Maps app cache: Clearing cached data will force your app to retrieve the latest data directly from US Topo Maps servers.
    1. On Android, goto Settings » Apps » Select "US Topo Maps" » click Storage » click "Clear Cache".
  4. Check US Topo Maps app permissions. If any of these permissions required to use your device's features are disenabled, US Topo Maps might not work.
  5. Uninstall and reinstall US Topo Maps. If nothing else has worked, completely uninstall US Topo Maps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing US Topo Maps not working


2. Fix US Topo Maps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make US Topo Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to US Topo Maps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, US Topo Maps may not be able to connect to the Internet when running in the background.

Reported Issues