Published by CO-OPTAXI on Jan 16, 2024

Report an issue with Co-op Taxi.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Co-op Taxi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CO-OPTAXI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Co-op Taxi

1. We are pleased to Offer our valued clients the very latest in smartphone booking technology with our free CO-OP Taxi Hail application.

2. From here you can monitor the progress of your vehicle as it moves towards your pick-up location. days) for expense management and to quickly rebook the same trip with the push of a button.

3. CO-OP TAXI is a leading provider of Taxi services in Edmonton,Alberta Canada.

4. On booking a reservation, you will immediately receive a confirmation number, along with an update when your vehicle has been assigned.

5. You can also customize your orders by selecting the number of passengers, preferred vehicle type, and preferred method of payment.

6. You may also create a list of favourite locations (Home, Work, etc. ) to speed the booking process.

7. At CO-OP, your comfort and safety are our top priorities!

8. These preferences can be saved to your account profile for future bookings.

9. Let us know how we can serve you better by providing feedback via the CO-OP Taxi application or by calling 780-425-2525. the months ahead, and are always interested in what you have to say!

Co-op Taxi Customer Insights

1. It asks for my login, then asks where I want to go, then asks for my login, then where i want to go! And repeat!! I did this for ten minutes before downloading the app, which then refused to open after i logged in the first time.

2. What the hell is the point of being able to pre-book... When all it does is automatically submit your request 10 mins beforehand?! I NEED someone here to pick me up at this time, to be there at this time.

3. The driver digs for a pen and paper to get the address from me and then another 3 minutes to enter into his gps.My experience with the app has not been very good because most of my trips have not shown the driver arriving to pick me up or drop me off.

4. 👍Usually know where to pick up and drop off but some don't always read the note*, and there are some that park on the alley road for pick up and we have to walk all the way thru the parking lot, sometimes with kids to the road!?? MoST expect tip when they don't help with baggage/items.

5. The app faq says to leave feedback via the About page but the two options there (comment about the app and comment about the ride experience) do nothing.Not only is this just a bad app in general, it doesnt work half the time.

6. 0 stars not possible.The address line does not allow for entering a unit number; until it does, I will use a different service rather than waiting for the driver's call to ask where I am in the complex.

7. The one day it froze the cab at an intersection and then it arrived to pick me up with the app saying it was still at the intersection.The app never works when you want it to.

8. Wish there was a way to look around the map without changing the pickup location so easily.Great price! But needs improvement.

9. It's not real time compared to other apps.

10. I booked my cab with enough time to get to work early.

11. I used to use co-op all the time but this is getting ridiculousThis is the worst app I have ever used.

Steps to Troubleshoot & Fix Co-op Taxi Issues

1. Fix Co-op Taxi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Co-op Taxi: Restarting the app will resolve most errors.
  2. Update the Co-op Taxi App. Here is how:
    1. On Android goto PlayStore » Search for "Co-op Taxi" » Open Co-op Taxi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Co-op Taxi » click "UPDATE".
  3. Clear Co-op Taxi app cache: Clearing cached data will force your app to retrieve the latest data directly from Co-op Taxi servers.
    1. On Android, goto Settings » Apps » Select "Co-op Taxi" » click Storage » click "Clear Cache".
  4. Check Co-op Taxi app permissions. If any of these permissions required to use your device's features are disenabled, Co-op Taxi might not work.
  5. Uninstall and reinstall Co-op Taxi. If nothing else has worked, completely uninstall Co-op Taxi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Co-op Taxi not working


2. Fix Co-op Taxi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Co-op Taxi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Co-op Taxi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Co-op Taxi may not be able to connect to the Internet when running in the background.

Reported Issues