Contact Amber Connect Customer Service

Why should I report an Issue with Amber Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Amber Connect Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Service Reminders: Create reminders for almost all vehicle services like Oil Change, Oil Filter Change, Tyre Change, Tire Rotation, Battery Change, Wheel Alignment, Air Filter Replacement, Inspection, Spark Plug Replacement, Timing Belt Change, Brake Pad Change, Coolant Change.

2. Sentry Mode: When enabled, will sound a distinctive alert on your app, if your vehicle registers activity such as: ignition is turned on, towed, device is tampered or a significant vibration occurs.

3. Fuel Meter : A live fuel meter displaying the current fuel levels in your vehicle.

4. Parking Shield : When enabled, will sound a distinctive alert on your app and perform engine shut down if any activity is registered.

5. Amber Shield Technology : First Artificial Intelligence in vehicle tracking which makes your vehicle self-respond under security threats.

6. If the vehicle detects any activity, it will immobilize the engine and sound a distinctive alert on your app.

7. The Amber App is packed with features every individual should have and truly connects your Amber Car devices to your digital life, making not only your driving experience safer, easier and less expensive, but also protecting you and your loves ones in case of emergency.

8. Log every trip with comprehensive details of distance, time, speed and fuel spent at close of every trip. Weekly reports.

9. Enter your vehicles fuel tank capacity and slide the fuel bar to the current levels.

10. Log fuel and repair expenses and upload and store images of expense receipts.

11. Live Chat Help Desk: Now talk to us in real time from your Live Help desk menu on the app.

1. I keep uninstalling time and time again but it doesn't change.The App is awesome but i was under attack and i pressed my panic button and NO ONE RESPONDED, only for a consultant to call me and tell me that my account is in arrears from early 2022 during April 2023.

2. I've sent emails and no luckApp is always giving inaccurate location and it doest give street names.

3. It's a hit or miss situation and there's no clear indication of why the launch failsNever experienced problems with the app that much sometimes it's a matter of location and this loadshedding thing, otherwise it works just marvelous for me.

4. When checking my location (Home), Google Maps is very acurate, I can send pictures to attest to that argument.I've had this App since January.

5. Thank Amber Connect keep tracking and doing your best.👍I used to get vibration alerts when my car is hit.

6. Since your technician install no explanation how to use this, I even install it myself I'm totally unhappy I wrote many emails no assistance, I want to take it up with media to turnish your name, n take it with my lawyers your service s very poorHi.

7. Is it not possible to improve along those line since sometimes I'm compelled to park the car for a longer period when I'm away with no chance to keep the battery charged.

8. The technical team tried their best to help and for a time it was ok but now i get no notifications at all.

9. I'm not able to upgrade my plan on Amber Connect and can now not use the Sentry function or the park over night function.

10. AM NEVER GONNA USE ANY OF THEIR SERVICES EVER AGAIN.It's fast and accurate Recently you've been not accurate with the location of my car .

11. The App itself is great, but the navigator is almost always inaccurate (error on "my location").

1. Fix Amber Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Amber Connect: Restarting the app will resolve most errors.
2. Update the Amber Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Amber Connect" » Open Amber Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amber Connect » click "UPDATE".
3. Clear Amber Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Amber Connect servers.
   1. On Android, goto Settings » Apps » Select "Amber Connect" » click Storage » click "Clear Cache".
4. Check Amber Connect app permissions. If any of these permissions required to use your device's features are disenabled, Amber Connect might not work.
5. Uninstall and reinstall Amber Connect. If nothing else has worked, completely uninstall Amber Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Amber Connect not working

2. Fix Amber Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Amber Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Amber Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Amber Connect may not be able to connect to the Internet when running in the background.