1. Just... unfathomably bad job by Verizon on this one.Horrible, I updated this app and it doesn't open unless I go through Google play store....it works only if you can open the app from home screen...but it doesn't open from home screenWas kinda working but updates have made this app useless.
2. other than that, the remote app works beaugifully.Not just doesn't work, but "helpful" comments to "fix" the problem were so stupid, I honestly thought it was a prank app.
3. there is no tech support that option doesn't work either.Wasnt able to use it because my phone is an S8 and doesnt have a smart device adapter.
4. i have an app in my phone for roku remote that works fine with roku box but this does not work at all for fios box.
5. With 3-4 presses to get a response, trying to type a 3 digit channel # is a major pain as you end up getting an ad before you can enter the 3rd digit.
6. they tried saying my phone isn't capable of being a remote which is BS.
7. I dont know why Samsung did that to us! 🤷🏽 ♀️ lolHorrible full page ads that interrupt every button press.
8. Sometimes 3 to 4 press to get a response and each one gets you closer to a full screen ad.
9. Looking for a better app now.used to work but then it updated and stopped working.
10. HATE them.the size of the remote is not able to be resized is the cause for the 4 star rating.
11. Instead of just full screen ads, they are now full screen AND 5 seconds before you can close.