Published by amplez on Nov 6, 2024

Report an issue with Remote Control For Astro.
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Why should I report an Issue with Remote Control For Astro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of amplez to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Remote Control For Astro Customer Insights

1. It will still get the job done :D Pastikan phone anda ada IR blaster kalau anda hendak menggunakan app iniNote: this app only work with smartphones that have infra red censors.

2. Just keep in mind that your phone should have IR Blaster or else it wouldn't work at all.The app works perfectly fine for my Xiaomi Mi A2 Lite since it has a IR blaster/remote.

3. My nephew causes suffering to my whole family by making the remote control disappeared.

4. I really love to use it, just in case if i took some times to find my missing remote control.

5. However there's no 'long press' option which is useful to set the remote to control the TV and other settings.

6. GG my galaxy note 3 worked for remote application.

7. Until today the remote still went missing.

8. Again, this is quite amazing to use it, yet any expensive phones would not work on that.

9. Tap on Burger icon > tap on MainMenu > choose Astro.

10. You can see ads still running.The most stupid app that need to update everytime opening the app.

11. *Updating.... It's almost there....Forever...*Not only for Astro but also NJOI and HyppTV too.

Steps to Troubleshoot & Fix Remote Control For Astro Issues

1. Fix Remote Control For Astro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Remote Control For Astro: Restarting the app will resolve most errors.
  2. Update the Remote Control For Astro App. Here is how:
    1. On Android goto PlayStore » Search for "Remote Control For Astro" » Open Remote Control For Astro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote Control For Astro » click "UPDATE".
  3. Clear Remote Control For Astro app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote Control For Astro servers.
    1. On Android, goto Settings » Apps » Select "Remote Control For Astro" » click Storage » click "Clear Cache".
  4. Check Remote Control For Astro app permissions. If any of these permissions required to use your device's features are disenabled, Remote Control For Astro might not work.
  5. Uninstall and reinstall Remote Control For Astro. If nothing else has worked, completely uninstall Remote Control For Astro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Remote Control For Astro not working


2. Fix Remote Control For Astro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Remote Control For Astro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Remote Control For Astro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Remote Control For Astro may not be able to connect to the Internet when running in the background.

Reported Issues