Published by AN Software

Report an issue with E-Suvidha.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with E-Suvidha?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AN Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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E-Suvidha Customer Insights

Steps to Troubleshoot & Fix E-Suvidha Issues

1. Fix E-Suvidha Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart E-Suvidha: Restarting the app will resolve most errors.
  2. Update the E-Suvidha App. Here is how:
    1. On Android goto PlayStore » Search for "E-Suvidha" » Open E-Suvidha » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for E-Suvidha » click "UPDATE".
  3. Clear E-Suvidha app cache: Clearing cached data will force your app to retrieve the latest data directly from E-Suvidha servers.
    1. On Android, goto Settings » Apps » Select "E-Suvidha" » click Storage » click "Clear Cache".
  4. Check E-Suvidha app permissions. If any of these permissions required to use your device's features are disenabled, E-Suvidha might not work.
  5. Uninstall and reinstall E-Suvidha. If nothing else has worked, completely uninstall E-Suvidha then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing E-Suvidha not working


2. Fix E-Suvidha Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make E-Suvidha be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to E-Suvidha not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, E-Suvidha may not be able to connect to the Internet when running in the background.

Reported Issues