Published by Pushpam Computers & Software Pvt. Ltd.

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Why should I report an Issue with Ezy Suvidha?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pushpam Computers & Software Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Ezy Suvidha Customer Insights

1. But it's not over here, after online payment done through my credit card, what's i seen There is no proof of your payment and when i goes through option 2 to view my booking history, i was shocked there are totally wrong information displayed.

2. Please fix this ASAP.i tried making payment for the booking using 2 different Rupay debit cards and the transaction failed for both the cards, but it was successful on the 1st instance when I used Visa card.

3. To view booking history everytime we have to go for "Booking" option where it say's "are you sure you want to book a cylinder" and when you choose "yes" then it say's "one booking is pending against this customer" and displays two options that's are "pay now" and finally "view booking".

4. Options "paid amount" and "payment mode" shows the current date time values..... totally hilarious......This app has suddenly stopped working from past 15 days.

5. But couldn't able to check the payment and booking status at HP Gas end.

6. Also, the app just gets opened and none of the services are working in it.. There is no helpdesk ..customer care contact to get any help..!! Waste of timeTrying to book a refill since past week but it shows a very vague error each time saying 'please try again'.

7. There is no option to view booking history.

8. I have made payment for gas booking and an amount was deducted.

9. After three days of payment app showing 'PAY NOW' message on dash bord and there is no way for checking the status of order.

10. In app there is no option of cancel booking, if accidentally booked.

11. Whenever we try to do a cylinder booking it just shows some error occured.

Steps to Troubleshoot & Fix Ezy Suvidha Issues

1. Fix Ezy Suvidha Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ezy Suvidha: Restarting the app will resolve most errors.
  2. Update the Ezy Suvidha App. Here is how:
    1. On Android goto PlayStore » Search for "Ezy Suvidha" » Open Ezy Suvidha » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ezy Suvidha » click "UPDATE".
  3. Clear Ezy Suvidha app cache: Clearing cached data will force your app to retrieve the latest data directly from Ezy Suvidha servers.
    1. On Android, goto Settings » Apps » Select "Ezy Suvidha" » click Storage » click "Clear Cache".
  4. Check Ezy Suvidha app permissions. If any of these permissions required to use your device's features are disenabled, Ezy Suvidha might not work.
  5. Uninstall and reinstall Ezy Suvidha. If nothing else has worked, completely uninstall Ezy Suvidha then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ezy Suvidha not working


2. Fix Ezy Suvidha Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ezy Suvidha be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ezy Suvidha not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ezy Suvidha may not be able to connect to the Internet when running in the background.

Reported Issues