Contact AWS IoT Button Dev Customer Service

Why should I report an Issue with AWS IoT Button Dev?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Amazon Mobile LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You'll need to set up manually using Amazon's documentation: AWS IoT » Developer Guide » Getting Started with AWS IoT » Configure Your Device.Works Great!.

2. Hardly took 5 min to configure the AWS IoT Dev Button & send a SMS notification using predefined templates.App keeps crashing.

3. Took like 60 minutes to get the config part working and now only get red lights when testing.

4. You think based upon the number of 1 star ratings they would fix this by now.It never working, neither did the button.

5. Am using Google Wifi, so not sure if that is the issue.

6. Kind of a waste - not easy or straight forward device or AWS.Very sad, I can't register my new buttons at all.

7. Much easier than a manual install, everything just worked.Doesn't support Android 9.

8. Can't discover button's WiFi signal.

9. Logged in ok though.Worked perfectly, seems AWS listened and patched.

10. Blue flashing light and says it can't connect.

1. Fix AWS IoT Button Dev Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AWS IoT Button Dev: Restarting the app will resolve most errors.
2. Update the AWS IoT Button Dev App. Here is how:
   1. On Android goto PlayStore » Search for "AWS IoT Button Dev" » Open AWS IoT Button Dev » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AWS IoT Button Dev » click "UPDATE".
3. Clear AWS IoT Button Dev app cache: Clearing cached data will force your app to retrieve the latest data directly from AWS IoT Button Dev servers.
   1. On Android, goto Settings » Apps » Select "AWS IoT Button Dev" » click Storage » click "Clear Cache".
4. Check AWS IoT Button Dev app permissions. If any of these permissions required to use your device's features are disenabled, AWS IoT Button Dev might not work.
5. Uninstall and reinstall AWS IoT Button Dev. If nothing else has worked, completely uninstall AWS IoT Button Dev then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AWS IoT Button Dev not working

2. Fix AWS IoT Button Dev Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AWS IoT Button Dev be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AWS IoT Button Dev not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AWS IoT Button Dev may not be able to connect to the Internet when running in the background.