Contact City Bikes Customer Service

Why should I report an Issue with City Bikes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AltairApps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This App, easy to use, takes all the guess work out of using The B Cycle.

2. It lets me see the inventory of bikes at all of my favorite stations.

3. Easy.

4. Brilliant.

5. Smart!Another one of those apps built by somebody who's boredDid not refund money over chargedPerfect app to use BCycle system.

1. Fix City Bikes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart City Bikes: Restarting the app will resolve most errors.
2. Update the City Bikes App. Here is how:
   1. On Android goto PlayStore » Search for "City Bikes" » Open City Bikes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City Bikes » click "UPDATE".
3. Clear City Bikes app cache: Clearing cached data will force your app to retrieve the latest data directly from City Bikes servers.
   1. On Android, goto Settings » Apps » Select "City Bikes" » click Storage » click "Clear Cache".
4. Check City Bikes app permissions. If any of these permissions required to use your device's features are disenabled, City Bikes might not work.
5. Uninstall and reinstall City Bikes. If nothing else has worked, completely uninstall City Bikes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing City Bikes not working

2. Fix City Bikes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make City Bikes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to City Bikes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, City Bikes may not be able to connect to the Internet when running in the background.