Contact Remote Customer Service

Why should I report an Issue with Remote for Harman Kardon AVR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile-Care to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Something wrong with touch selection dies not respond most of the time.Works great! My system sensor spoiled and this has proven to be a great replacementThe remotes are just photos... This developer is a scammer.It actually works, which is great considering our receiver has a short in the volume dial and my husband has a habit of losing our physical remote.This app is so incredibly works.

2. REMEMBER THIS!!! A FREE APP ASKS FOR A CREDIT CARD TO "VERIFY IDENTITY" DELETE IT IMMEDIATELY! NOT WORTH THE TROUBLE!!Works for my 210 receiver when and if it loads up.

3. that's bsSome function not working on avr 142,harman.some function not aviliable on remote for example dim button and few other functions.

4. I tried almost every ir universal remote and avr remote on playstore but none of it works like this gem.

5. THIS IS A SCAM DO NOT DOWNLOAD THIS APP!!! When creating an account for this app I was asked to "verify" who I am - normally you'd think an ID would be the logical choice? Nope not here- the ONLY way to verify your identity is with a credit card.

6. When I open the app will not remember the remote I used prior then you have to choose the remote all over again then if you are lucky it will open up.

7. Pressed my remote type and nothing...flat out nothing tried over and over again to get it to engage.

8. I have been searching a remote for my JBL Jsr-635 maybe from the 90's that I bought used from a guy at marketplace but with no remote.

9. Please include remote for avr 142.Did not work.

10. Tq developers.my system is an AVR 161 1610 bluetooth connects but doesn't appear to do any thing.

11. #frustratedIt's just picturea of the remotes.

1. Fix Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote: Restarting the app will resolve most errors.
2. Update the Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Remote" » Open Remote for Harman Kardon AVR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote » click "UPDATE".
3. Clear Remote for Harman Kardon AVR app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote servers.
   1. On Android, goto Settings » Apps » Select "Remote for Harman Kardon AVR" » click Storage » click "Clear Cache".
4. Check Remote app permissions. If any of these permissions required to use your device's features are disenabled, Remote might not work.
5. Uninstall and reinstall Remote. If nothing else has worked, completely uninstall Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote not working

2. Fix Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote may not be able to connect to the Internet when running in the background.