Published by Onion Private Search Pvt. Ltd & AIO Browser Lite

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Why should I report an Issue with Onion Browser - OC Privacy Layered Fast and Secure?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Onion Private Search Pvt. Ltd & AIO Browser Lite to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Onion Browser Customer Insights

1. It supprised bthe heck out of me I'm not that good with computer stuff but I'm learning how you doing things long haul I learn faster than the average 🐻Best User Interface app all i want at one place, really best alternative to all tor and UC Browser ❤️Appreciate the security there has to be a way to give the security with some more playBest out there for convienent ,security friendly, dark web surf options.

2. Very easy so easy a child could use .

3. Browse with out leeks.

4. Onion.

Steps to Troubleshoot & Fix Onion Browser Issues

1. Fix Onion Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Onion Browser: Restarting the app will resolve most errors.
  2. Update the Onion Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Onion Browser" » Open Onion Browser - OC Privacy Layered Fast and Secure » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Onion Browser » click "UPDATE".
  3. Clear Onion Browser - OC Privacy Layered Fast and Secure app cache: Clearing cached data will force your app to retrieve the latest data directly from Onion Browser servers.
    1. On Android, goto Settings » Apps » Select "Onion Browser - OC Privacy Layered Fast and Secure" » click Storage » click "Clear Cache".
  4. Check Onion Browser app permissions. If any of these permissions required to use your device's features are disenabled, Onion Browser might not work.
  5. Uninstall and reinstall Onion Browser. If nothing else has worked, completely uninstall Onion Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Onion Browser not working


2. Fix Onion Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Onion Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Onion Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Onion Browser may not be able to connect to the Internet when running in the background.

Reported Issues