Published by Onion search engine

Report an issue with Onion Messenger is Chat anonymous with encryption.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Onion Messenger is Chat anonymous with encryption?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Onion search engine to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Onion Messenger is Chat anonymous with encryption image 1 contact Onion Messenger is Chat anonymous with encryption image 2

Onion Messenger is Chat anonymous with encryption Customer Insights

1. Reply answer: Verification of fingerprints is not happening and stored on your server but in the end users application.This is an excellent app! It's the best place for a private conversation! I love it! Having so many layers of encryption gives me comfort.... Ok, my first rating was on 06/27 but since then I have discovered that a person is unable to screenshot Onion conversations! This makes me love this app even MORE!!! I use this app for all communications that I have online.

2. By the way is there a pc version of this?Fantastic app, thank you, but it is giving an error each time I try to send a photo by using the camera or the existing photos on the phone.

3. Same happens to my other friends who use the app.I love this app, but ever since I installed it on a new phone a couple of weeks ago, I can't send or receive media files.

4. Do inform me if it's already available, I hope it would be! I suppose you can still add more features like change color for received messages other than green, download file directly etc.

5. I've combed through all the settings but no luck... Please can anyone help? Update: Did all that and granted all permissions, still no success...I can't find any opcion to control fingerprints or to show this in the UI.

6. great work!! Good there's already an option to edit message sent.

7. I get the download button, I click on it it, starts the download then says file not found and then nothing happens.

8. Without a clear visible fingerprint opcion like for example in Threema or Signal there can be a man in the middle attack.

9. Error message I receive is "General I/O error.

10. But I never had any problems with the older version but now I cannot receive photos.

11. This is simply a fork of conversations.im and they have a fingerprint opcion but very poor visible.

Steps to Troubleshoot & Fix Onion Messenger is Chat anonymous with encryption Issues

1. Fix Onion Messenger is Chat anonymous with encryption Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Onion Messenger is Chat anonymous with encryption: Restarting the app will resolve most errors.
  2. Update the Onion Messenger is Chat anonymous with encryption App. Here is how:
    1. On Android goto PlayStore » Search for "Onion Messenger is Chat anonymous with encryption" » Open Onion Messenger is Chat anonymous with encryption » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Onion Messenger is Chat anonymous with encryption » click "UPDATE".
  3. Clear Onion Messenger is Chat anonymous with encryption app cache: Clearing cached data will force your app to retrieve the latest data directly from Onion Messenger is Chat anonymous with encryption servers.
    1. On Android, goto Settings » Apps » Select "Onion Messenger is Chat anonymous with encryption" » click Storage » click "Clear Cache".
  4. Check Onion Messenger is Chat anonymous with encryption app permissions. If any of these permissions required to use your device's features are disenabled, Onion Messenger is Chat anonymous with encryption might not work.
  5. Uninstall and reinstall Onion Messenger is Chat anonymous with encryption. If nothing else has worked, completely uninstall Onion Messenger is Chat anonymous with encryption then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Onion Messenger is Chat anonymous with encryption not working


2. Fix Onion Messenger is Chat anonymous with encryption Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Onion Messenger is Chat anonymous with encryption be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Onion Messenger is Chat anonymous with encryption not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Onion Messenger is Chat anonymous with encryption may not be able to connect to the Internet when running in the background.

Reported Issues