Published by Ghostery, Inc. on Jul 23, 2024

Report an issue with Ghostery Privacy Browser.
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Why should I report an Issue with Ghostery Privacy Browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ghostery, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ghostery Privacy Browser

1. Ghostery is used by millions of people around the world to stop ads, browse faster, and reveal the invisible web of technologies tracking them across the web.

2. Ghostery Privacy Browser is a fast and private web browser with ad blocking.

3. Find what you need easily while Ghostery hides ads and stops trackers as you browse the web.

4. Stay protected with security and privacy features like HTTPS upgrades and cookie blocking.

5. See who is tracking your data on the websites you visit and block trackers instantly.

6. Ghostery is the web’s most user-friendly privacy tool.

7. Ghostery is dedicated to respecting your privacy.

8. Ghostery automatically rejects cookie consent notices for you.

9. Reduce page load times, improve browser performance, and block intrusive ads.

10. Save battery and data by blocking ads, including those infected with malware.

11. We also anonymize your personal data, leaving data collectors clueless about your identity.

Ghostery Privacy Browser Customer Insights

1. It is ridiculously slow to load pages now, to the point that my phones stock browser is faster to use, plus since the update my phone seems to be running a lot slower than normal, and my battery is dropping faster than it ever has.

2. One thing I'd kill for: a way to export my bookmarks list so that I won't lose 3 years of bookmarks when my phone dies.]The earlier versions of this based on Chrome were great, but it recently switched over to being based on Firefox Mobile, and it's pretty bad.

3. In the phone version, you can turn this off, but not tablet.Used to be a fast, light weight browser, but now is extremely slow, even with the"performance fixes" from the end of September.

4. I know the old Ghostery had some issues with certain type of sites and downloads, but I accepted that as the price for a browser that bucked the trend to deliver a simple, clean web browsing experience.

5. In an age in which user data is being collected (often willingly! Or forcibly, in exchange for the use of an app) to an unprecedented extent, it's becoming more & more important to maintain some semblance of privacy & control over what data one chooses to share (for a growing number, that's as little as possible).

6. It crashes all the time and the new update made recently has made it probably the slowest browser.

7. #performancefailGhostery was my go to browser for my phone, but the last update has completely changed it.

8. You took a good thing and ruined it.This has been my browser of choice for a long time.

9. I haven't been able to stand the way Firefox likes to organize things or play with their visual themes, so I simply avoid using it except when someone tells me there's a Firefox-specific bug in something at work.

10. Considering the lack of good alternatives, I guess I've switched to the duck duck go browser for now.

11. A good ad blocker will block all the yahoo ads, and this did, but no longer., and that is a fail.I have to change my view on this browser.

Steps to Troubleshoot & Fix Ghostery Privacy Browser Issues

1. Fix Ghostery Privacy Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ghostery Privacy Browser: Restarting the app will resolve most errors.
  2. Update the Ghostery Privacy Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Ghostery Privacy Browser" » Open Ghostery Privacy Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ghostery Privacy Browser » click "UPDATE".
  3. Clear Ghostery Privacy Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Ghostery Privacy Browser servers.
    1. On Android, goto Settings » Apps » Select "Ghostery Privacy Browser" » click Storage » click "Clear Cache".
  4. Check Ghostery Privacy Browser app permissions. If any of these permissions required to use your device's features are disenabled, Ghostery Privacy Browser might not work.
  5. Uninstall and reinstall Ghostery Privacy Browser. If nothing else has worked, completely uninstall Ghostery Privacy Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ghostery Privacy Browser not working


2. Fix Ghostery Privacy Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ghostery Privacy Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ghostery Privacy Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ghostery Privacy Browser may not be able to connect to the Internet when running in the background.

Reported Issues