Contact Cliqz Customer Service

Why should I report an Issue with Cliqz – the Privacy Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cliqz GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cliqz is privacy by design and already compliant to the European Union’s General Data Protection Regulation (GDPR): Nothing and nobody can draw conclusions from your individual browsing behavior.

2. Cliqz is the first browser with built-in anonymous quick search and intelligent anti-tracking technology.

3. Our own search engine, developed in Munich, saves you time and data volume: simply type a query, select a suggested website or swipe left for more results.

4. Cliqz displays website suggestions in real time on intelligently designed cards right in the browser.

5. Note: Cliqz for Android does work on tablets, however its design has not yet been adapted to these screen sizes.

6. Save time and data volume: Our quick search eliminates the detour via a search engine results page.

7. Cliqz is free, open source and actively protects your data.

8. The Cliqz Browser is an independent alternative to the market dominating US platforms.

9. For devices with Android 5 or lower, Cliqz asks for camera permission: The camera is only used for scanning QR codes.

10. When you open a new tab, Cliqz will show you direct links to your most visited websites.

11. With Cliqz you have an easy-to-use but powerful companion for your mobile life.

1. 20-40 tabs open regularly, Cliqz handles fine! 97 TABS OPEN & NO CRASH/NO FREEZING! Come on, what other privacy (or not!) browser comes close?? Missing some options (font size for old eyes, lol!), but well worth it: sets the bar HIGH for all other browsers.

2. How they do it, IDK! Simply ausgezeichnet!The only missing thing on this browser, is bookmarks and password synch, other than no problem, I love the simple interface and the privacy settings.

3. Cliqz protects & respects your privacy like no other browser.

4. It drags behind Chrome and Yanded browser in terms of features and overall experience even worse than in mobile firefox and that speaks for itself.

5. Reader mode triggers sometimes by itself, some settings do not have effect, there could be more most visited sites - only four are shown and the rest of the screen is just blank.Best. privacy.

6. Perhaps, add a sync function that allows bookmarks sharing between desktop and mobile, that would be perfect!I would strongly recommend this app to everyone out there who shares today's concern of personal privacy.

7. Since it's based on Firefox, I've compared both browsers and Cliqz feels like 30-40% slower that Firefox on my phone with Snapdragon 865.

8. I have screen shots where I set it up to do not remember my history and to clean all when exit the app browser and still does keep it.

9. Because of the non-working zoom feature I give it four stars (even though it is fixed now).Well... It's a browser.

10. Basically it's technologically retarded browser made in Germany.It's good but has some issues.

11. I am not trusting this guys anymore.Comparable to many leading browsers, especially its built for privacy.

1. Fix Cliqz Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cliqz: Restarting the app will resolve most errors.
2. Update the Cliqz App. Here is how:
   1. On Android goto PlayStore » Search for "Cliqz" » Open Cliqz – the Privacy Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cliqz » click "UPDATE".
3. Clear Cliqz – the Privacy Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Cliqz servers.
   1. On Android, goto Settings » Apps » Select "Cliqz – the Privacy Browser" » click Storage » click "Clear Cache".
4. Check Cliqz app permissions. If any of these permissions required to use your device's features are disenabled, Cliqz might not work.
5. Uninstall and reinstall Cliqz. If nothing else has worked, completely uninstall Cliqz then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cliqz not working

2. Fix Cliqz Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cliqz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cliqz not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cliqz may not be able to connect to the Internet when running in the background.