Published by Allied Commerce Inc on Aug 22, 2024

Report an issue with Krossroads Commerce OS.
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Why should I report an Issue with Krossroads Commerce OS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Allied Commerce Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Krossroads Commerce OS

1. Easy to use and comprehensive payment processing solutions for Stripe. • Accept Credit Cards, Debit Cards, Apple Pay, Google Pay and even ACH for Invoices. • Create and manage Invoices that include Line Items, Discounts and Taxes. • Create hosted Payment Links and send them to your customers or post them to websites and social media. • Create a product catalog that includes Items, Categories, Modifiers and Discounts. • Manage Inventory including inventory history and low stock notifications. • Manage customer records and create Invoices and Payment Links to send to customers. • Configure taxes and customize how they are applied. • Print, email or text receipts to your customers. • Connect to external hardware such as receipt printers, cash drawers and barcode scanners. • Assign unique employees to each location and manage employee roles. • Manage Locations, Transactions, Employees and Customers. • Quickly populate your catalog using the Product Import feature. • Quickly add customers using the Customer Import feature. • View sales, reports, and analytics about your business. • Set up and track performance targets for locations, products, employees and customers.

2. Best of all there are no monthly subscription fees or equipment fees! A tiny 1. 0% transaction fee is accessed (or 0. 5% for charities, NGO's and governmental organizations)**. * Card reader support varies by territory.

3. Please check the Stripe website to see which readers are supported/available in your territory. ** Normal Stripe processing fees still apply for apply for all transactions processed by Stripe.

Krossroads Commerce OS Customer Insights

1. It's handy being able to move around the store and checkout customers with the mobile card reader.Easy to use and tons of useful features.

2. I do mobile sales so I like that I can take the bluetooth card reader anywhere and use it with my phone to take contactless card payments.Using it for a non profit to take donations and it's working well for us.

3. I'm on the go most of the time, so it's nice to be able to take card payments using Stripe.

4. I use Stripe for my website and this app makes it easy for me to take in person payments.Waste of time, couldn't get a reader to work with it because it wouldn't let me set a location.

5. I use Stripe on my website as well so having all the payments in one place is convenient.I've been using it daily for my haircut business.

6. No extra transaction fees aside from Stripe charges so that's a major plus for us.We are using it to supplement our desktop POS which is not mobile.

7. I find it easy to use and have had not issues processing card payments.

8. Nice to be able to print or email receipts right from the app.I have three different locations and I like that I can manage each separately and be able to transfer stock between them.

9. I'm surprised that Stripe partner with these companies.Love the portability and the dashboard reports.

10. I like that I can use the web dashboard to manage my store from my computer and run reports.Up and running pretty quick.

11. The new invoice feature is greater for larger customers.Happy camper here.

Steps to Troubleshoot & Fix Krossroads Commerce OS Issues

1. Fix Krossroads Commerce OS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Krossroads Commerce OS: Restarting the app will resolve most errors.
  2. Update the Krossroads Commerce OS App. Here is how:
    1. On Android goto PlayStore » Search for "Krossroads Commerce OS" » Open Krossroads Commerce OS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Krossroads Commerce OS » click "UPDATE".
  3. Clear Krossroads Commerce OS app cache: Clearing cached data will force your app to retrieve the latest data directly from Krossroads Commerce OS servers.
    1. On Android, goto Settings » Apps » Select "Krossroads Commerce OS" » click Storage » click "Clear Cache".
  4. Check Krossroads Commerce OS app permissions. If any of these permissions required to use your device's features are disenabled, Krossroads Commerce OS might not work.
  5. Uninstall and reinstall Krossroads Commerce OS. If nothing else has worked, completely uninstall Krossroads Commerce OS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Krossroads Commerce OS not working


2. Fix Krossroads Commerce OS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Krossroads Commerce OS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Krossroads Commerce OS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Krossroads Commerce OS may not be able to connect to the Internet when running in the background.

Reported Issues