Contact Pocket Library Customer Service

Why should I report an Issue with Pocket Library: Book Organizer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nabeel Nasir to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Catalog books on your phone real fast with barcode scanning, book search and ISBN search.

2. Even with a barcode scanner, organizing books can be a daunting task when you first start out - a pile of books in front of you to scan, and the app takes you through screen after screen to get a single book added.

3. For times when you need to add books into your book catalog but don’t have them handy, you can use our book search.

4. Use our ISBN scanner to quickly scan books into your book catalog.

5. Search for titles or authors and tap on the results to add books to your book list.

6. For books that have been looked up from Amazon, find the shop icon in the action bar of the book details page.

7. The next time you’re at a bookstore and you’re unsure of whether you have a book or not, use our search and filters to answer that real quick.

8. Use search when you’re hunting for something new to read - search, add, read book summaries and shop to get your next book.

9. Backup your book catalog into your phone and keep it safe when you need to format your phone, or when you uninstall apps.

10. Use search and filters to find books that you’ve lent to your friends or books that you’re yet to read.

11. While adding a book to your book list, you can mark stuff like who you’ve lent the book to, whether you’ve read the book or not and you can even add it to your favorites.

1. I contacted developer over and over and over never got a response for help and now I've lost my entire Library because I had to reset my phone thinking that I could reinstall my library from the SD card but now it wont read cardLove the app and the ability to enter books using a barcode.

2. There are also no options for tags, categories/genres, or dewey.Loved the app until i needed to transfer to new phone, i had over 3,000 books in my library & because i couldnt get a response from developer ive lost it ALL.

3. The app looks good, it's simple and has great features BUT if the phone gets stolen or permanently crashes, we'll miss all our data.Information Didn't Transfer onto New Phone.

4. Compress (zip) the entire backup directory and transfer it to your new phone (I used Drive).

5. I assumed that when I hit the backup button that it was backing it up to my SD card.I have no idea what it was being backed up to cause when I downloaded it again, hit restore, it said there was no books saved.

6. I spent hours adding all the titles in my classroom library for the information not to transfer over when I got a new phone.

7. I own well over 600 books and I refuse to add them everytime I get a new phone.It is simple and easy to add books by ISBN.

8. I had over 200 books in my collection but due to some phone problems I had to factory reset my phone.

9. Delete the new backup directory and replace it with your compressed backup folder from the old phone.

10. I tried to use the backup feature but when I went to restore my files it refused to upload my books, which was very frustrating.

11. Also would be great to store the data on the SD card.App used to be good but no longer able to search online to add books.

1. Fix Pocket Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket Library: Restarting the app will resolve most errors.
2. Update the Pocket Library App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket Library" » Open Pocket Library: Book Organizer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Library » click "UPDATE".
3. Clear Pocket Library: Book Organizer app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Library servers.
   1. On Android, goto Settings » Apps » Select "Pocket Library: Book Organizer" » click Storage » click "Clear Cache".
4. Check Pocket Library app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Library might not work.
5. Uninstall and reinstall Pocket Library. If nothing else has worked, completely uninstall Pocket Library then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Library not working

2. Fix Pocket Library Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket Library not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket Library may not be able to connect to the Internet when running in the background.