Published by Cozi Inc. on Nov 21, 2024

Report an issue with Cozi Family Organizer.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cozi Family Organizer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cozi Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cozi Family Organizer image 1 contact Cozi Family Organizer image 2

Cozi Family Organizer Customer Insights

1. Now I am looking for a new calendar that has multiple people, lists that you cm switch between, basically, how cozi used to work 7 years ago.Like the app but HATE that the month calendar view, that you have to pay for, lists the date at the bottom of the box.

2. Also, it would be nice to have the option to alphabetize the lists.Pretty good! Cozi is helping my husband and me stay up to date on our big family's many activities.

3. However, I still find myself going back to Cozi because calendar wise, it is really easy for everyone to update the calendar and for the older population that prefer web browsers rather than the phone it is also very easy.

4. Love the shopping lists too, because anyone can add to those as well, and when my husband or myself are at whatever store, we can just check the shopping list.

5. Only took away one star because I used to be able to long press on a date from the month view and see the events there, click on one, view, edit, or whatever, but now I can'tThe features in the app are very helpful when they work.

6. Also, lists are awesome cause I can just update it in real time.Nice for shared shopping lists in theory.

7. I wish the paid month view had the date in the top right corner like most standard calendar.

8. Also, is there a way to get lists alphabetical? 8/2022 Too often, when trying to move something on a list, it glitches and goes back to where it was moved from.

9. It infuriates me.I really love that we are able to add to shopping and to do lists for everyone to see.

10. It lists events with the date at the bottom.

11. Everything worked perfectly and one day, an update, and the lists widget now longeer works.

Steps to Troubleshoot & Fix Cozi Family Organizer Issues

1. Fix Cozi Family Organizer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cozi Family Organizer: Restarting the app will resolve most errors.
  2. Update the Cozi Family Organizer App. Here is how:
    1. On Android goto PlayStore » Search for "Cozi Family Organizer" » Open Cozi Family Organizer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cozi Family Organizer » click "UPDATE".
  3. Clear Cozi Family Organizer app cache: Clearing cached data will force your app to retrieve the latest data directly from Cozi Family Organizer servers.
    1. On Android, goto Settings » Apps » Select "Cozi Family Organizer" » click Storage » click "Clear Cache".
  4. Check Cozi Family Organizer app permissions. If any of these permissions required to use your device's features are disenabled, Cozi Family Organizer might not work.
  5. Uninstall and reinstall Cozi Family Organizer. If nothing else has worked, completely uninstall Cozi Family Organizer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cozi Family Organizer not working


2. Fix Cozi Family Organizer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cozi Family Organizer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cozi Family Organizer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cozi Family Organizer may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Can’t get calendar right show me the bookings that have been made. Need to get it up to speed somehow please? Thanks!

    — by Vicki Trudel 3 years ago