Published by Al-Ghurair Properties

Report an issue with Al Ghurair Tenant.
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Why should I report an Issue with Al Ghurair Tenant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Al-Ghurair Properties to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Al Ghurair Tenant Customer Insights

1. The app is just a placebo measure with no tangible benefits.When they updated it, it kept loading so I uninstalled it and installed it again and now it works! I always use it to request maintenance and it's very nice! You can choose the date and time and the technicians show up.

2. If they paid little more they would get better product.Worst app... No useful.....waste of time...Just they want to make a money from this app... Please friends don't download... If you have complient, just send a email to them and keep the record....Being a tenant, its the worst.

3. I really do like their offer aside from no commission their maintenance are really great that they take action ASAP.Keep hanging and we have to remove and re install every time.

4. And of course you need to take leave from work during every visit from maintenance team since their timing is 9:00 AM to 4:00 PM.

5. They're saying they offer maintenance on Saturday's, but never seen anyone on that day.Wonderful Experience! Thanks to Ms.

6. Maintenance tickets take weeks to resolve (most times it takes more than a month to resolve).

7. Tenants are not informed of maintenance visits in advance, or at all.

8. I like the way she assist her customer such as going along with us to show all available flats so that we can choose where we are comfortable and processing of our applications.

9. I have called, emailed my maintenance query several times to you guys.

10. Maintenance does not take place during the selected slot.

11. The app is meant to be an issue management and resolution tool for tenants to communicate with management.

Steps to Troubleshoot & Fix Al Ghurair Tenant Issues

1. Fix Al Ghurair Tenant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Ghurair Tenant: Restarting the app will resolve most errors.
  2. Update the Al Ghurair Tenant App. Here is how:
    1. On Android goto PlayStore » Search for "Al Ghurair Tenant" » Open Al Ghurair Tenant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Ghurair Tenant » click "UPDATE".
  3. Clear Al Ghurair Tenant app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Ghurair Tenant servers.
    1. On Android, goto Settings » Apps » Select "Al Ghurair Tenant" » click Storage » click "Clear Cache".
  4. Check Al Ghurair Tenant app permissions. If any of these permissions required to use your device's features are disenabled, Al Ghurair Tenant might not work.
  5. Uninstall and reinstall Al Ghurair Tenant. If nothing else has worked, completely uninstall Al Ghurair Tenant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Ghurair Tenant not working


2. Fix Al Ghurair Tenant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Ghurair Tenant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Ghurair Tenant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Ghurair Tenant may not be able to connect to the Internet when running in the background.

Reported Issues