Published by Alkam Security

Report an issue with HQ-mVMS.
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Why should I report an Issue with HQ-mVMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alkam Security to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

HQ-mVMS Customer Insights

Steps to Troubleshoot & Fix HQ-mVMS Issues

1. Fix HQ-mVMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HQ-mVMS: Restarting the app will resolve most errors.
  2. Update the HQ-mVMS App. Here is how:
    1. On Android goto PlayStore » Search for "HQ-mVMS" » Open HQ-mVMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HQ-mVMS » click "UPDATE".
  3. Clear HQ-mVMS app cache: Clearing cached data will force your app to retrieve the latest data directly from HQ-mVMS servers.
    1. On Android, goto Settings » Apps » Select "HQ-mVMS" » click Storage » click "Clear Cache".
  4. Check HQ-mVMS app permissions. If any of these permissions required to use your device's features are disenabled, HQ-mVMS might not work.
  5. Uninstall and reinstall HQ-mVMS. If nothing else has worked, completely uninstall HQ-mVMS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HQ-mVMS not working


2. Fix HQ-mVMS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HQ-mVMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HQ-mVMS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HQ-mVMS may not be able to connect to the Internet when running in the background.

Reported Issues