Contact Studio Ninja Customer Service

Why should I report an Issue with Studio Ninja?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Studio Ninja PTY LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Studio Ninja is the world's most user-friendly photography business app, designed specifically for photographers, by photographers!

2. Studio Ninja is an end-to-end client management software designed for busy photographers.

3. We help you keep track of all your clients and jobs, as well as invoices, contracts and workflows, as your business grows.

4. Increase your bookings with customisable workflows, automated emails and easy payment plans.

5. Email us, chat to us in-app, join the discussions on social media or schedule a call.

6. Our incredibly responsive team is always there to provide fast, friendly and truly helpful customer support.

7. Extremely user-friendly, it takes less than 30 minutes to set up.

8. Do you forget to follow up with your clients?

9. We’re always here to help you with whatever you need!

10. Are you constantly worrying that you have forgotten something?

11. And don’t take our word for it, feel free to ask around.

1. I love the Studio Ninja platform apart from x3 things.

2. A few tweaks and features, and it'd be perfect.I don't know how I managed without it! I love to be organized and this app does exactly that.

3. When sending receipts, sometimes they send, sometimes they don't, and they say they are too large, despite being almost identical to ones previously sent.

4. They display as one long doc, cutting off info rather than being separated page by page.

5. The Ninja team are always on hand to help and are really friendly.

6. Condensed summary of wedding info would be ace, like lightblue.

7. Saves time, keeps me organised.

8. How the questionnaires print out.

9. Highly recommend this app to togs for their photography businesses no matter how big or small!SN is great on the PC and great on my phone.

10. Really useful that I can send client contracts whilst sitting with them 👍 And digital signing too 👍 And invoice 👍 And auto emails 👍Not as useful as an app.

11. Easier to use the website in desktop mode on Chrome.Absolutely love Studio Ninja.

1. Fix Studio Ninja Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Studio Ninja: Restarting the app will resolve most errors.
2. Update the Studio Ninja App. Here is how:
   1. On Android goto PlayStore » Search for "Studio Ninja" » Open Studio Ninja » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Studio Ninja » click "UPDATE".
3. Clear Studio Ninja app cache: Clearing cached data will force your app to retrieve the latest data directly from Studio Ninja servers.
   1. On Android, goto Settings » Apps » Select "Studio Ninja" » click Storage » click "Clear Cache".
4. Check Studio Ninja app permissions. If any of these permissions required to use your device's features are disenabled, Studio Ninja might not work.
5. Uninstall and reinstall Studio Ninja. If nothing else has worked, completely uninstall Studio Ninja then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Studio Ninja not working

2. Fix Studio Ninja Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Studio Ninja be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Studio Ninja not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Studio Ninja may not be able to connect to the Internet when running in the background.