Contact Freebird Customer Service

Why should I report an Issue with Freebird: Rideshare Rewards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobileOffer, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. thought it was such an amazing, and really helpful/beneficial concept..but of course, now, after the update, the reward for each ride has been significantly reduced to 250 points for every ride, regardless of the distance.

2. I managed to get my destination to show up by browsing through the suggested bars, but then when i went to request, it showed my location as my home address, not my current location, so my estimated ride cost was $140 for an 80 mile trip instead of $10 for a few miles! Yes, i had location services turned on.

3. I was 1 ride away from a $20 cash out and then they updated their app and changed their points system to where I would need 10 more rides just to reach $20 instead of the 1.

4. Search places you've been wanting to go and see if you can get points or cash for going.

5. additionally, you need a minimum of 10,000 points in order to get any cash back.

6. Great concept, except I dont wanna be told where to go, when I order an uber I like to select my pick up and drop off address, since I am paying for it after all.This app started out good.

7. These seem like some heavy bugs but I will try to use it tomorrow anyway because I want it to work but if this stuff is not fixed in an update soon I will delete this app.Great app! Easy to use! Highly Recommended! Its also had some pretty good rewards/cashback offers & promotions so far.

8. I was able to collect enough points to actually cash out money.

9. It's not worth having.I tried to give it a chance, I take ubers daily so some sort of reward or cash back process would be great.

10. It's now impossible to ever get enough points to be able to cash out again.

11. The amount of points recieved for each ride decreased tremendously.

1. Fix Freebird Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Freebird: Restarting the app will resolve most errors.
2. Update the Freebird App. Here is how:
   1. On Android goto PlayStore » Search for "Freebird" » Open Freebird: Rideshare Rewards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Freebird » click "UPDATE".
3. Clear Freebird: Rideshare Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Freebird servers.
   1. On Android, goto Settings » Apps » Select "Freebird: Rideshare Rewards" » click Storage » click "Clear Cache".
4. Check Freebird app permissions. If any of these permissions required to use your device's features are disenabled, Freebird might not work.
5. Uninstall and reinstall Freebird. If nothing else has worked, completely uninstall Freebird then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Freebird not working

2. Fix Freebird Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Freebird be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Freebird not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Freebird may not be able to connect to the Internet when running in the background.