Contact Acupuncture Assistant Customer Service

Why should I report an Issue with Acupuncture Assistant?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TCM Points to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Grab the opportunity & get this awesome app ! Must have for Acupuncture or Dry Needling practitioners !Good one....in language selection Tamil is missing...would be thankful and appreciate if tamil is included in the app....disease based points could be summarised for effective handy tool...Very useful, with good descriptions and point locations.

2. Really helpful, good explanations, and pictures are easy to follow.It is a very good Application which having detailed notes about acupuncture points in TCM perspective.

3. For example, the PC3 - 8 points are located on the inner side of the arms, but if you consider the drawing (even taking account that the thumb are pointed left, the nails are shown), it looks like the outside part of the arm.I really like this app.

4. And I love that I can add my own notes to each point!This is an amazing tool in helping me learn and understand the Acupressure points.

5. Just a question, the governing vessel, i have the impression it should start from point 28 and end at point 1, no?The app itself is very good.

6. I am giving 2 stars because of the points localizations being displayed only in 3D-like drawings, it is a bit confusing.

7. It's very convenient to be able to quickly look up points to refresh my memory about location and potential uses.

8. I would have paid much more for this app knowing how much I refer to it in my studies and in my own healing.No search for problems , like headaches, constipation.

9. I am using this from the past one year.Awesome App ! Must buy for TCM practitioners.

10. It was highly recommended to me by an instructor because of its quality of information and easiness to use and understand.

11. It was worth the $10.I've been using this app for az couple of years.

1. Fix Acupuncture Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Acupuncture Assistant: Restarting the app will resolve most errors.
2. Update the Acupuncture Assistant App. Here is how:
   1. On Android goto PlayStore » Search for "Acupuncture Assistant" » Open Acupuncture Assistant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acupuncture Assistant » click "UPDATE".
3. Clear Acupuncture Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Acupuncture Assistant servers.
   1. On Android, goto Settings » Apps » Select "Acupuncture Assistant" » click Storage » click "Clear Cache".
4. Check Acupuncture Assistant app permissions. If any of these permissions required to use your device's features are disenabled, Acupuncture Assistant might not work.
5. Uninstall and reinstall Acupuncture Assistant. If nothing else has worked, completely uninstall Acupuncture Assistant then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Acupuncture Assistant not working

2. Fix Acupuncture Assistant Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Acupuncture Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Acupuncture Assistant not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Acupuncture Assistant may not be able to connect to the Internet when running in the background.