Contact Speech Assistant AAC Customer Service

Why should I report an Issue with Speech Assistant AAC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ASoft.nl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Do you have a list of things supported? Could you add SSML features (pauses and emphasis) into the app interface to be able to make phrases sound less robotic and more natural? Could you add some hot buttons for MP3 sound bites? I like the "Notification" option.. but being able to add a bunch of easily playable sound bites would be perfect.

2. Thanks for a great app!very neat and easy to use, but the only option being light mode is very annoying.

3. Great job, guys! PS: one other thing.. love that I can edit on the computer and restore the file! PPS: How about a backup option for *all* the settings in the app?I have used this for well over a year now, and I am installing it now on a new device.

4. Backup option makes it easy to transfer changes between devices with email and restore function.

5. It doesn't have pictures so it's better for an adult and doesn't feel infantilizing like most aac apps, but it sucks that you can only have 50 words per category and only 8 categories on the free version.

6. Thanks to email exchange with developer, we found that using Bluetooth 5 speakers stopped loss and all words and phrases are spoken.

7. i understand the differing colors being a premium mode feature, but for accessibility, a dark mode and a high contrast mode should be free to use alongside light mode.

8. leaving out dark mode makes it less accessible.Exactly what I needed when I had laryngitis, did it's job great.

9. As an adult who can read, the others typically seem geared towards children, and have phrases/ words that center on children's needs.

10. I would recommend this to a friend in need.This app is unique and well worth purchase to get backup and restore option.

11. i am requesting this because i have some light sensitivities and if i become sick, i may struggle to use this app in the times i need it the most because i am unable to make it easy to look at.

1. Fix Speech Assistant AAC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Speech Assistant AAC: Restarting the app will resolve most errors.
2. Update the Speech Assistant AAC App. Here is how:
   1. On Android goto PlayStore » Search for "Speech Assistant AAC" » Open Speech Assistant AAC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Speech Assistant AAC » click "UPDATE".
3. Clear Speech Assistant AAC app cache: Clearing cached data will force your app to retrieve the latest data directly from Speech Assistant AAC servers.
   1. On Android, goto Settings » Apps » Select "Speech Assistant AAC" » click Storage » click "Clear Cache".
4. Check Speech Assistant AAC app permissions. If any of these permissions required to use your device's features are disenabled, Speech Assistant AAC might not work.
5. Uninstall and reinstall Speech Assistant AAC. If nothing else has worked, completely uninstall Speech Assistant AAC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Speech Assistant AAC not working

2. Fix Speech Assistant AAC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Speech Assistant AAC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Speech Assistant AAC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Speech Assistant AAC may not be able to connect to the Internet when running in the background.