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Steps to Troubleshoot & Fix Ficha do Paciente Issues
1. Fix Ficha do Paciente Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Ficha do Paciente: Restarting the app will resolve most errors.
Update the Ficha do Paciente App. Here is how:
On Android goto PlayStore » Search for "Ficha do Paciente" » Open Ficha do Paciente » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Ficha do Paciente » click "UPDATE".
Clear Ficha do Paciente app cache: Clearing cached data will force your app to retrieve the latest data directly from Ficha do Paciente servers.
On Android, goto Settings » Apps » Select "Ficha do Paciente" » click Storage » click "Clear Cache".
Check Ficha do Paciente app permissions. If any of these permissions required to use your device's features are disenabled, Ficha do Paciente might not work.
Uninstall and reinstall Ficha do Paciente. If nothing else has worked, completely uninstall Ficha do Paciente then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Ficha do Paciente not working
2. Fix Ficha do Paciente Server issues & Internet Connection
Check network connection: An unstable Internet will make Ficha do Paciente be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Ficha do Paciente not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Ficha do Paciente may not be able to connect to the Internet when running in the background.
Reported Issues
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