Contact TiviMate Companion Customer Service

Keeps telling me “could not sign up, try again later”

Need instructions on how to connect Tivimate to two tvs one using Amazon Fire Cube and one is a Fire TV.

Good morning I was wondering if you can send me a M3U link. I would like to request one.Thank you.
Kathryn

i am trying to log i with my url and t does not loa

Lost login

Hi guys i have not been sent my activation email i purchased it on the 6th Nov premium version

I paid my one-time subscription $19.00 back in October 2020 and now my Tivimate not playing. What's going on? Are yall asking me to pay again and if that's so you need to make it more clearer then what is on your site.

I got the premium version last night but I did not get no URL

I purchased the lifetime licenses and used up all 5. I have tried everything I know to purchase more lifetime licenses and no matter what I do, even with my other email addresses, I get blocked by the same error message "order is registered to another user." Is there a way to purchase lifetime licenses more than once?

I trying to log in on my fire stick it keeps saying invild code can you please help

This is my E-mail, omarpajuelo@redacted and I do not have a Server Address, I need it please

Can not get it to work cannot sign in

I just started a subscription to tivimate premium and selected the one time payment option of $29.99.

I would like to cancel my subscription immediately due to a change in circumstances .

I I pay for subscription I should have received an email so I can use to get the URL

Paid 7.95 for subscription to pro will not work

Can not buy it in us dollars im.i. Florida always Canadian??

i'm trying to sighn up using my email but it keeps pulling another email that i manage

Sehr geehrte Damen und Herren, als ich am 23.09.21 Ihre App kaufte, ist mir beim Account der Email ein Fehler passiert. Anstatt clanofdarts@redacted, habe ich clanofdarts-1@redacted eingegeben und wurde von der App akzeptiert. Nun habe ich mein Passworts vergessen. Mir wird kein neues Passwort zu geschickt. Unter clanofdarts@redacted ist kein Konto geführt, unter clanofdarts-1@redacted kann kein Passwort geschickt werden, weil die Email falsch ist. Ein Teufelskreis. Können Sie mir helfen?. Am besten waere die fehlerhafte Anmeldung in clanofdarts@redacted umwandeln. Gruß thomas kujath

can't login and no server address and username and password to login

I made a 1 year subscription today and didn't get no
server address and the username and password for the login

I can't watch any movies

I have paid my subscription valid till Oct 22
The app doesnt recognise my email or password to apply the upgrade to the app

Bought TiVimate not even a month ago. Cannot remember password. When trying to retrieve it does not let me (no reset email is sent). I tried sending to all my emails (in case I gave a different email) but no email is sent from you. What now?

Im trying to subcribe and wont let me

I have 2 accounts with emails :
tdamj1@redacted and
Tonydamjanovski69@redacted.
I want to add another email address and pay a subscription but it won't let me it says that I purchased with that email.

when i select subscription i get process error message

I signed up and I don't have a password or username yet could you please send it to me thank you

When will I receive my login information?

I am getting an invalid code message when I try to unlock tivimate premium on my fire cube. I think is has something to do with the tivimate companion app on my phone and the tivimate app on the cube. When I installed and purchased the premium subscription on my phone I didn't realize I installed it under one email account and the app on the cube under a different email account. I have tried to unsubscribe the subscription and the app on my phone and reinstall and subscribe under the correct email account but it's not letting me. I also tried installing the app on the cube to match the email account of the companion app but still unsuccessful. Any ideas? Thanks

Need to subscribed

i paid for the premium subscription but content will not play

Hello guys, I signed up for tivimate subscription, but I can't LOGIN, cause it kept asking for my account and password, I guess you guys have to send me the LOGIN INFORMATION??

Im trying to renew my subscription.

Have bought premium but when i go to watch something it says "An error occurred: code 502"

I've subscribed for one year and the payment is already made. But still can't get access to the the premium unlock. How shall I proceed?

Not working at all, getting message: An error occurred code 404. I tried rebooting without success.

Compré mi suscripción de por vida directamente desde la aplicación Tivimate y pagué a través de Google PlayStore, porque no sabía que se podían administrar los dispositivos desde Tivimate Companion. Ahora intento entrar con mi cuenta a Tivimate Companion y me dice la aplicación que el usuario o la contraseña son incorrectos. Necesito su ayuda por favor.

I received no url or password on my email

I did not receive an email with login and m3u link

Have a subscription, can't set up my URL, playlist,have no info on that.

i cant find my app info

My channels are not playing

I subscribed for tivimate but havent received server name password and username

Companion not loading all premium channels and TV guide

where do i download the app from please? i did it thru google play, only to get the invalid order msg, i have since cancelled that order and would like to pay and get going.

I was setting parental code when something happened an i got knocked off when i went back to finish setting the code it only gave me the option to reset the code but i dont know what it got set to because something happened when trying the first time is there anything i can do about this?

Can't login to my tvmate account, please cancel my subscription.

I purchased a subscription for tvmate, when I try to login to unlock my account got a massage unvalid order.

Can't login to my tvmate account, please advice.

Tried to unlock premium on tivimate yesterday and kept reading username and password do not match

i Try to install tvmate companion but iphone not supported app how i can pay for this subscription please let me know asap

Tivimate Premium will only let me add playlists to two of the four fire sticks that I’m try to use, it keeps saying error check my internet connection or password…

I paid for a premium account under this email, but am unable to unlock tivinate on my fire tv stick. The lifetime fee was paid on Google play by rqswilson00@redacted

I keep getting a Error 401 message.

I can't log into my account

Purchased tivimate through Google and on Firestick app tivimate premium login with email and password to unlock invalid order

Having problem with Tivimate Companion app.
Is there a way to pay for service a different way? Through internet or phone.

I ordered tivimate companion 3 days ago from google play and have never received my number. Order # GPA.3378.4847.7294.55279

No matter what I do, I am unable to download Tivimate Companion. Is there another way to pay for the service, such as the internet or phone?

need xtreme code with username and password. or m3u Playlist I already paid for my subscription

I have paid for your premium service and now all I get is an Error Code 403, and on my second tv I can't even add my playlist it keeps saying Error. Please help I have sent a message to your company before with no reply.

I’m trying to make a payment but the card keeps saying declined what the hell is going on with your service

Keeps declining my card I have money on the card

I like app but I can not get into companion. Please help

No Epg guide

Have Premium subscription and TiVimate but can connect them??

I got charged $8.55 twice from your app I'd like one of the $8.55 to be refunded please

Hey, I purchased the unlock premium. I put in the wrong email address and I can’t log in to continue to use the premium app on none of my other devices. Will you please call me! I can explain it better! 8706362497 the email I put in was outrageous2021@redacted will you replace it with halllycrystal@redacted

Hey, I purchased the unlock premium. I put in the wrong email address and I can’t log in to continue to use the premium app on none of my other devices. Will you please call me! I can explain it better! 8706362497

App contacter support says that I should request the urls from my iptv service it's not tivi mate companion

App contacter support says that I should request the urls from my iptv service it's not tivi mate

Have Firestick and app on TV made account with different info never received urls and server info never was able to login to app

I dont receive any confirmation or URL
Order number: GPA.3398-2564-0594-48489
Order date: Aug 21, 2021 7:30:33 PM

I forgot my password so I could get into my premium I paid for a premium months ago if you could send me my password I appreciate it my email is fabioalejandro.fa@redacted

I paid $20 for tvmate premium but I do not have my password I forgot it how do I get in to my account or can you look me up my email is f a b i o a l e j a n d r o . fa @ Gmail.com

Yes I canceled my subscription and I didn't like the app so I'm would like a refund for this app thank you.

It's not taking my payment either through my PayPal or credit card is keep saying there's an error

Created a tivimate companion account in June but when I try to unlock the premium service using my tivimate companion account information always says try back later???

Please forward my URL for Order number: GPA.3352-1886-0612-32654
Order date: Aug 18, 2021 3:53:04 PM CDT
Your account: tomjohnston70@redacted

I have tivimate companion premium service. I also have falconiptv. Been using both for a while with no problem. Since upgrade to 0.3.9 i get error message unrecognizedinputformatexception. I have uninstalled, reinstalled and nothing is happening.

Hi I accendiatlly put the wrong email for your app under klelllison29@redacted instead of klellison29@redacted. If possible could you change the email to this one : klellison29@redacted thank you. I purchase the subscription through my sons google account which was jhellison2151@redacted

A few days back I tried to cancel Tivimate on the conditions that I be refunded my money because I lost service temporarily on a new streaming service and the Tivimate subscription was terminated but I was not refunded my money as requested... I now wish to reinstate my subscription with Tivimate because I now am happy with my streaming service and I'd hate to have to pay twice especially since I only requested to cancel on condition of also being refunded my money.

I paid for tiki mate and i cant get pass next

Hi I am trying to pay for Premium service and I added a credit card G.co/Managewallet and when I go back to the screen to try and advance to make payment it gives me a blue circle for 2 seconds and never advances to get to next screen to make payment

Using Stream Codes. Have tried everything I can think of it keeps saying error. Help

I have payed and is still waiting for log in information.The money was deducted but no info.I received order info that’s all.

Multi days can't log into tivimate her 3.0.1, says try again later. Only using on 2 of the 5 devices a Nvidia Shield Pro and 2nd Gen Firecube works ok. Will not log in on my other 1st Gen Fire cube multiple installs. I can log into companion just fine. Help!!!

Yes my name is Daniel what's going on with my sister's cables connection and why it's not working please get back to me thank you.

Hello...unable to log in the TIvimate companion account. When will this be corrected?

Trying to help a friend set up an account need help

Cancel today don't like it ..not for me .....

Instant login error. I’ve been trying for over a week to login and gain access to the premium features with no success. Please advise on how to login. Thanks

I need a refund asap

I have been trying for a week and a half and can’t get synced with TiVimate! Please call me or give me a number to call so I can speak to a live body!
Mickey Marks
352-235-0867

how do I get hold of Tivimate personnel? I purchased a 1 year subscription on 7/25/2020. I enjoyed using it and decided to purchase the lifetime plan. I purchased it 4 months later on 11/18/2020 for 19.99. My subscription is now saying expired as of 7/26/2021.

Hi. I've tried logging in for over 1.75 hrs after subscribing. The message I keep receiving is COULD NOT LOGIN, PLEASE TRY AGAIN LATER. Is there an issue with the companion server? Please advise...Thank you.

There is an error in the email I sent a few minutes ago. It is as follows:
On July 18, I purchased a Tivimate lifetime subscription for $19.99 July 18, 2021 GOOGLE *AR Mobile Dev 6502530000 CA $19.99 Today when I opened the Tivimate app on Firestick, Ithe app read subscription expired. I had to pay another $7.99 to activate. Jul 24, 2021 GOOGLE *AR Mobile Dev g.co/helppay# CA $7.99 Please credit my account for $7.99. Thank you. Jerry Nash.

I need to be credited $19.99 as the app said this lifetime subscriiption had expired. Sorrr=y for the mix up. Jerry Nash

On July 18, I purchased a Tivimate lifetime subscription for $19.99
July 18, 2021
GOOGLE *AR Mobile Dev 6502530000 CA
$19.99

Today when I opened the Tivimate app on Firestick, Ithe app read subscription expired. I had to pay another $7.99 to activate.
Jul 24, 2021
GOOGLE *AR Mobile Dev g.co/helppay# CA
$7.99

Please credit my account for $7.99. Thank you.
Jerry Nash

Having issues syncing my Tivimate Compagnon to my Unlock Premium

I paid for service on yesterday but wasn’t sent a server address nor password. Please send me this information so I can try to establish a play list. I also sent a message on yesterday but haven’t heard back.

Thanks! Al