Published by Activision Publishing, Inc.

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Call of Duty Companion App Customer Insights

1. My only suggestion (I know it's two different developers) is to be able to customize you're classes in modern warfare on this app like it allows you to do for Black Ops 4...keep it going!!(Update) (The Loadout editor works but only for call of duty four... I would like to edit my current loadouts for the most relevant call of duty game modern warfare.

2. Now only the front page loads with all other pages saying network error.The app itself is really nice with a smooth layout and lots of looks at your personal stats with the exception of challenges completed, in progress, or not yet started.

3. This would help the players by showing them different heat maps for different play styles.Just straight up refuses to work! The only thing I can see are my personal stats.

4. Level tracking stays at 55, load out editor doesn't work at all, and I have no idea what "heat maps" is, but it's not working either.

5. Friends list had never worked just says network error (mobile and wifi) and the stuff that does work kind of lacks usefulness.

6. Kind of annoying.Love this companion app! I changed my rating from 3 to 4 stars since the last update simply because far less to almost no errors or "unable to connect to network" issues.

7. EDIT: so it's seems like they've updated it, and now I can log in and see my Stats! I especially like the personal tips and the head maps, but I think they are a bit glitched.

8. When I click on the head maps, I think it shows global heat maps instead of personal heat maps.

9. But like I said its a great app other then the one thing!I'm only giving this app 2 stars because it technically does what it is supposed to do, provided you jump through the hurdles each time to make it do so.

10. I hope that it becomes an option soon.) It's a great app for tracking stats and friends.

11. Can't even link my accounts without there being some kind of error.I'll consider giving more stars when the whole app works.

Steps to Troubleshoot & Fix Call of Duty Companion App Issues

1. Fix Call of Duty Companion App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Call of Duty Companion App: Restarting the app will resolve most errors.
  2. Update the Call of Duty Companion App App. Here is how:
    1. On Android goto PlayStore » Search for "Call of Duty Companion App" » Open Call of Duty Companion App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Call of Duty Companion App » click "UPDATE".
  3. Clear Call of Duty Companion App app cache: Clearing cached data will force your app to retrieve the latest data directly from Call of Duty Companion App servers.
    1. On Android, goto Settings » Apps » Select "Call of Duty Companion App" » click Storage » click "Clear Cache".
  4. Check Call of Duty Companion App app permissions. If any of these permissions required to use your device's features are disenabled, Call of Duty Companion App might not work.
  5. Uninstall and reinstall Call of Duty Companion App. If nothing else has worked, completely uninstall Call of Duty Companion App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Call of Duty Companion App not working


2. Fix Call of Duty Companion App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Call of Duty Companion App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Call of Duty Companion App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Call of Duty Companion App may not be able to connect to the Internet when running in the background.

Reported Issues