Contact TiviMate Companion Customer Service

I want to get access to the paid Tivimate and willing to pay but I don't have access to google play I have a MacBook Air and also fire stick. can you help?

J'ai acheté un abonnement de l'application Tivimate pour 1 an. et c'est marqué que je peux l'installer sur 3 appareils, sauf que quand je souhaite l'installer sur un autre appareil, il me demande de m'abonner à nouveau. Merci de m'expliquer comment faire pour l'installer sur 2 autres boitiers Android sans souscrire un nouvel abonnement à chaque fois. Merci d'avance .

My subscription is valid until December-12-2022; however, every time I want to see my connected devices on my cell phone, the app is asking me to subscribe again.

Hello, i purchased tivimate but didn’t recived URL link.

no tv guide again Thank You

I’m not sure which email I use to register invoice ID 722478376627550090/ trans ID 6PA51121F1742880G/ trans made 538:pm est/ tivimate conpanion

Unable to reset my password. Invalid error using this email address and entering what I believe is the password. Have requested a reset but have not had a reply

When I setup my premium account I made a typ'o on email address adn entered mikewalker1219 instead of the correct mikewalker1218. How can I get the email address updated?

Hi, I've forgotten my parental control pin, can it be reset?

bonjour, ça va, je n'arrive pas à installer le conpanion tivimate sur le nvidia sheld pro avez vous une solution svp

Reset password and still cannot sign in Tivi mate on new android box. I have lost 3 boxes during lightning storm.

I want to login my game of dream league soccer 2021

Can I purchase more than 5 accounts under my existing details?

I want cancel subscibtion tivi mate.. many channel cannot open.. very sad

cannot cancel subscription it is not showing up under subscriptions on google playstore i used sparkyd10@redacted and my credit card today is the final day cannot get order as well

Hello, i have an old email as username on tivimate companion , is it possible to change that to my new email adress

Keeps asking me to log in for premium service but when i do says unable to log in .Internet no problems have unistalled and reinstalled and still yhe same result.My subscription is not due so what is happening

Please cancel my premium subscription asap

I'm trying to set up a second account for Tivimate! Very frustrating. I need additional devices.

Hello, hope all is well. Upon my review it looks like my Tivimate Account is mixed up with another Tivimate Account, can someone contact me asap to help correct this account issue? Thank you.

Hello, I paid for premium unlock & I still can't gain access. Can someone contact me?

need to cancel my subscription asap not getting to do it with my email account and password which is what I am using now i used my credit card to pay for the yearly card ending 1727 please respond asap to me

I need info to set up my Tivimate app thx.

I can't purchase multiple subscriptions nor have multiple accounts

Hello sir
I have purchase the tivimate companion. But i want to the password change.. i don’t know how to change the password of tivimate companion.. pls provide the help this e mail.
ilumakaniya@redacted

I cannot complete the subscription payment for TiVi Premium via Google Pay. I have three purchase options. Paypal, Bank card and a $10 credit and none will go thru..
How do complete the subscription?

Hello sir
My Tivimate companion e mail is ,
User name : Ilyasmakaniya_2021@redacted
Password : 143Jamila&
I want to change the password of tivimate companion but not change so pls hep me how to change the passqord. Pls provide the help my this email address : ilumakaniya@redacted
Thx
Ilyas Makaniya

I paid for the full app today on playstore and I cant log into the app to activate it

timo

I tried to set up tvmate premium. Had to use a different email address because the one I tried to use wouldn't work. Problem is I can't access the substitute email. So, I can't verify my email. I do want the premium service and the email I'm using to contact customer service is the one I want to use. I cancelled the service, but have to wait until the trial of 5 days is over so I can sign up again. If it can be solved on your end by changing the email address to ddrosenman111@redacted instead of ddrosenman111-1@redacted I'll go ahead and re-subsribe

Can't pay for premium after dowloading companion from play store

no tv guide do you have something better

no tv guide again

Cannot log in to buy premium. Keeps saying cannot log on. Please try latter. Have tried it multiple times.

I purchased tivimate companion app misplaced my account information and I cannot use my premium service could you please help me Thanks

Hi, I have purchased the one time subscription to the companion. When I try to add it to my firesticks it tells me the subscription is expired. I think the email address I used is: matt@redacted or mattgreer100@redacted. Can you tell me which account is active?

Hi I get an error message when I try to pay for the subscription to tivimate premium

Paid for TiviMate Premium but get error Could not login in, try again later.

Won't let me log in repeating its self constantly

your app will not accept payment

we are unable to connect ,thanks,george ronan

I downloaded the Tivimate companion app. I paid the one year subscription. I still cannot gain access on my TV to view channels.

TiviMate is installed on Firestick, I paid a one-time fee of $31.99 for TiviMate Companion and now I have nothing. I would like someone to walk me through this. I subscribed back in January.

I have a current subscription paid for until June. I am unable to unlock premium tivimate and cleared all devices (now shows 0/5 connected)
Please help

I paid my bill to renew it why won't it let me subscribe again

I paid to resubscribe n it didn't turn on for me

How to pay for subscription?

I have paid the 24.99 on google play and I don’t have service please this my 5 th time asking to be updated

I have paid it’s been over 24 hours and I still can’t get in it keeps saying something about a 5 day free trail but I paid 24.99

I reset my firestick and erased everything. Now my tivimate acct thinks I'm trying to connect another device. Is there a way tivimate can know that this is the same device, not an additional device

I unistalled my tivimate by accident. Now after downloading app again. Get to putting in my http then username then password. All correct. Go to next for processing. Says error internet or not right sign. Double triple checked all correct. What else can I do

hi ,i have the app and the account but it sais miy pasword is not good .If i send my email to reset i never got the answer back to reset my account

Good morning I still can't log into my app cause I never received a password from you guys @ the time I purchased the lifetime membership. Please send it to me.

I paid for life time subscription may have used wrong email but already paid and they say I have to pay again I have proof of purchase

I have Tivimate companion for year under this email but cannot locate password

I can't unlock the life-time premium package on my tv. The system says my username and password don't match

My tivimate premium paid subscription is not act email. on the account is otumfo@redacted

Hi I'm having trouble setting up my install it's asking for passwords that I guess i don't have I my need them from you to get set up.

Am unable to get guide information for a week now.

good morning,

I've tried to register Tivimate for my Amazon Firestick on my (new) Gmail account but it comes back with the message 'already purchased for another account'.
Can you please assist.
Kind regards, Yanko.

Hi, i want to change e mail and password in companion. I joined with davebez68@redacted but no longer have that e mail and if i log out with the 3 dots will this allow me to reset with new mail which is davebez69@redacted i need to change password because someone is using 5 devices without my permission. Please help if you can.

I set a password on my parent control and I forgot it. How do I reset it without clearing everything

I forgot my 4 digit number for parent control on one of my firesticks. Can you tell me how to recover it or by pass it.

Hi iv tryed to login to tvmate on fire stick and it's saying expired subscription but I have just payed

How do you change device from allwinner Xbox to Android box

please cancel my subscription i paid $26.74 and tivimate is not working
my account email dogger632@redacted

I would like to know the list of channels covered under 1 year subscription and prices of subscriptions yearly and one time

I would like to extend my premium subscription for life. How do I do that?

I need my login information

i have tivimate companion on my bluestacks and when creating another account to register more devices I am getting Already purchased with another Account. I currently have 2 different accounts with 5 devices each but wanted to add a 3rd account and not being successful.

On companion, can't get passed the initial sign up page, always says the username is in use, presume this means my choice of password but I've tried several

Me and a lot of my friends cant unlock premium, when we go to option to click $7.99 it wont click

Hello,


I am trying to install this app and unlock the premium content. I created a TiVi Companion app with no issue and purchased a one year subscription; however, I've now had to cancel, resubsribe and cancel the subscription again. I need a password reset for the TiVi Mate Companion app but using the forgot password link does not work.  I have tried multiple times.


The username is:


barbestetter@redacted 


Can you please reset the password so that I can unlock the premium features?


I will happily resubscribe once this password issue is resolved. 


Thank you.


Barb Stetter

My password is not accepted and I haven't received the sign up email with details.

I would like to delete my account and all to information associated with it please I will be applying for a new one as soon as I can get my Fire Cubes to work right.

How do you change the password on the tivi companion, I changed my email password that I used on there.

I have TV Mate
I signed up for Tivi Companion as was approved but I cannot log in on my TV,

While registering for tivimate premium using tivimate companion, I paid for my annual fee but never received an email back with the URL information to upload playlist. Please resend email with required information.

Couples weeks ago I bought the program for Tivimate companion, but I never had any link, any username or password or code to activated Tivimate companion on fire stick 4k max from you. Could you please help me to fixed that issue

I have just purchased your lifetime premium subscription through a friends android phone as I don’t have an android device. To get home and see that my order is not valid even though I seen the successful transaction come from my friends Google play store.

i bought the tivimate companion program i do not have a link to activate ,any username ,any password or any code from you .could you help me to activated my tivimate companion please

Hi
I have companion on my phone , but not on my android box. I'm in Ireland , but purchased my box , skystream pro from USA , hence not compatible for Tivimate companion.
I purchased my subscription on my samsung phone for Tivimate Premium , but when l log in on my androud box , l an getting an Sku issue.
How can l resolve this ?
I have paid , but no service. Thank you. Donal.

I cannot sign into my account via app or online to manage my devices. When I use my email and password to actually sign in on the actual tivi mate app to unlock the features...it will work. But once again when I try to login on the other app or on the website to manage my devices, it says email or password invalid

Cannot purchase premium. Won't except my payment. Pay pal or credit card. Keep getting error message

no tv guide for days

I have tivimate companion working on one television but don't remember my log on information in order to get it to work on my other television could you please provide me that info. Thank you

i have premium and i cleared data by mistake and now wont let me back in, i have cleared cache, force stop, i am 100% sure i have the right login and pw, rebooted both the android box and router and still wont let me in, i have paid for a year

Keep getting a buffering mode on all channels on all 3 tvs.Rebooted 1 tv and it won’t let me get to playlist on my xstream code says error after all my info is intered correctly

I bought the app. I can't sign in because the system doesn't recognize my e-mail address

I logged out of my Tivimate account, logged back in it prompted me to resubscribe for service. Does not show the list of current connections

system not working error httpdatasourceexception

I have purchased Tivimate Premium from Google play store and have a year subsciption but cant unlock premium in the app..thx

Hi, Still waiting for your team to correct the mistake your team created when creating the account with this email, you made a typo and i cant set up my premium package or anything. invoice id 66472805906339613..
My payment was done under fabriziodeluca1995@redacted.
TY

I want to know for the payment for 1 year and 6 months and 1 month

I'm unable to sign into my account. I've clicked reset password and entered my email 3 times and haven't received anything in my email to even reset my password. Please help

I bought TiViMate in google Play store (full one time full subscription) and I can't use Premium version on my TV box. The application shows the subscription already bought and error. Name of my account is: miboxwspolny@redacted
Thank you in advacne for your help.

Hello I had to reboot my firestick. I forgot my tivimate username/password please help??

Every time I search in the vod it crashes. How do I fix this issue?

Please let me know how I can change my subscription from annual to one time purchase without uninstalling it. Thanks

I have just paid 6.99 for the year my year with use still expired can u help I have paid on money has been taking from my contract for it . Would really like this issue resolved or money back please?