Published by Shred Labs, LLC on Aug 28, 2024

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Why should I report an Issue with SHRED: Gym & Home Workout?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shred Labs, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SHRED: Gym & Home Workout image 1 contact SHRED: Gym & Home Workout image 2

SHRED Customer Insights

1. To add: + my preivous plates weight in the rest window, so i could already be aware how much to add to the barbell, for example + to include more data such as weights and duration into the workouts history To fix: ! the intense coaching style cannot be chosen for some reason.

2. There's no rest time counter between sets, sometimes the demo videos don't load, and there's no option to download workouts for use offline or in gyms with poor data.

3. I would love to see a progression table, it seems like something that should be available for an app that costs $99Why on earth is this still so glitchy? I've been using for nearly two years and the glitches are absurd with no sign of improving.

4. I got frustrated and cancelled, at which point my access to the premium workouts ended, despite having paid for the full year.

5. It stops responding all of a sudden, takes way too long to load workouts, sometimes it won't register a tap after workout and you do it a few times and it takes you to few workouts down.

6. My wife's IPhone version seems to have much better functionality than my android.I love the exercises it provides.

7. If you can someone get it to launch, it'll repeat exercises (can never finish a set just cycles through endlessley) or crashes if you click the coaching button.

8. Recommend you look elsewhere until these issues are fixed.Got this app so my boyfriend and I could match workout routines and keep track of our progress and weights.

9. Was previously my go to app (like how it includes multiple angles for demonstrating the various exercises) but now anytime you try and launch a workout it crashes.

10. However, as I had signed up for the seven day free trial, I had failed to recognize the payment plans and accidentally signed up for a full year's subscription.

11. After using the app for a couple of years on iOS, I switched to Android and oh boy this app is slow glitchy mess.

Steps to Troubleshoot & Fix SHRED Issues

1. Fix SHRED Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SHRED: Restarting the app will resolve most errors.
  2. Update the SHRED App. Here is how:
    1. On Android goto PlayStore » Search for "SHRED" » Open SHRED: Gym & Home Workout » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SHRED » click "UPDATE".
  3. Clear SHRED: Gym & Home Workout app cache: Clearing cached data will force your app to retrieve the latest data directly from SHRED servers.
    1. On Android, goto Settings » Apps » Select "SHRED: Gym & Home Workout" » click Storage » click "Clear Cache".
  4. Check SHRED app permissions. If any of these permissions required to use your device's features are disenabled, SHRED might not work.
  5. Uninstall and reinstall SHRED. If nothing else has worked, completely uninstall SHRED then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SHRED not working


2. Fix SHRED Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SHRED be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SHRED not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SHRED may not be able to connect to the Internet when running in the background.

Reported Issues