Contact Eye exam Pro Customer Service

Why should I report an Issue with Eye exam Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Andrei Brusentsov to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It can't replace optician's regular full examination or advise of ophthalmologist, but with this vision test you may discover that your eyesight deteriorates and you need to visit a doctor. 90% of all information that comes into our brain is visual.

2. The advantages of this eye test are that it is easy to use, it provides visual acuity measurement statistics (history, charts and trends).

3. This eye test allows you to check your visual acuity.

4. You can also schedule next eye exam (daily or weekly). - Make sure that there is no glare on the phone's screen. - Place your phone approximately 40 cm/16 inches from your eyes.

5. This application is not intended to replace optician's regular full examination.

6. With this program you can test your vision at home.

7. During the test you will see different objects.

8. That prevents learning the sequence and guessing the answer.

9. Take care of your vision.

10. The sequence of objects is random.

11. That's why eye care is so important.

1. Paid for advanced version and was same test as free one was and couldn't refund.

2. Test choices were too similar causing invalid results.It is an ok app.

3. The price is kinda steep for what it seems like you get out of it.

4. Apparently I have horrible sight.

1. Fix Eye exam Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Eye exam Pro: Restarting the app will resolve most errors.
2. Update the Eye exam Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Eye exam Pro" » Open Eye exam Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eye exam Pro » click "UPDATE".
3. Clear Eye exam Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Eye exam Pro servers.
   1. On Android, goto Settings » Apps » Select "Eye exam Pro" » click Storage » click "Clear Cache".
4. Check Eye exam Pro app permissions. If any of these permissions required to use your device's features are disenabled, Eye exam Pro might not work.
5. Uninstall and reinstall Eye exam Pro. If nothing else has worked, completely uninstall Eye exam Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Eye exam Pro not working

2. Fix Eye exam Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Eye exam Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Eye exam Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Eye exam Pro may not be able to connect to the Internet when running in the background.