Published by RSN Finance OÜ on Sep 3, 2024

Report an issue with Raison | Your Family Office.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Raison | Your Family Office?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RSN Finance OÜ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Raison | Your Family Office

1. Raison provides services to lease Wealth Tracker, Structured Products, Bonds, Stocks & ETFs, Payment Services, Private Markets, Investment Management, and Virtual Currencies.

2. We offer different account plans, including a free starter account, and prioritize regulatory compliance, security, and transparency. • Top-tier venture deals selected by expert analytics. • Relevant data and financial analysis of each company. • Invest with the best venture capital firms, investment banks, and private equity funds like Sequoia, Tiger Global, Y Combinator, Andreessen Horowitz, Goldman Sachs, and other venture giants.

3. Raison means Raison FinTechnologies Inc. and it’s wholly owned subsidiaries Raison Securities Ltd. (“RKZ”), Raison Asset Management Corp. (“RVG”), UAB Raison Markets (“RLT”), Raison Services OÜ (“REE”) and Raison Digital Ltd (“RBZ”).

4. Asset management services are provided by Raison Asset Management Corp. , authorised by BVI Financial Services Commission as Approved Investment Manager, Certificate № IBR/AIM/15/0110.

5. Virtual currency exchange services and depository virtual currency wallet services are provided by UAB Raison Markets, regulated by Lithuanian Financial Crime Investigation Service.

6. Brokerage services are provided by Raison Securities Ltd. , a registered broker dealer regulated by Astana Financial Services Authority with license AFSA-A-LA-2023-0004.

7. Securities and Exchange Commission , SEC #801-107170 and RKZ regulated by Astana Financial Services Authority with license AFSA-A-LA-2023-0004.

8. Catering to users from over 34 countries, Raison combines technology and expertise to help investors manage and grow their wealth.

9. Experience the opportunities of custodial and non-custodial wallets to secure your digital assets. • Wide deposit and withdrawal options (SEPA, SWIFT, Visa, MasterCard). • Exchange currencies with low transaction fees.

10. Investment advisory services are provided by RVG registered with U. S.

11. Create a comprehensive investment portfolio with unique solutions for managing wealth and investments.

Raison | Your Family Office Customer Insights

1. Keeps taking me in circle, i sent live pics of my ID and selfie 4 or more times, authentication still failed, poorly designed app.Can't get into app won't take my password and resend never goes through wouldve been a great app I think it'se a genius idea what a waste +1Installed but the message with password never came for more than 5 mins.

2. It's a bit clunkyVery good app with a lot of possibilities that allow you to be a part of the growing start-up sector.It isn't letting me create an account.

3. Couldn't create account.I had an issue but support contacted me immediately and the issue solved.

4. Good experience for now.Smooth, but could be smoother.

Steps to Troubleshoot & Fix Raison | Your Family Office Issues

1. Fix Raison | Your Family Office Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Raison | Your Family Office: Restarting the app will resolve most errors.
  2. Update the Raison | Your Family Office App. Here is how:
    1. On Android goto PlayStore » Search for "Raison | Your Family Office" » Open Raison | Your Family Office » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Raison | Your Family Office » click "UPDATE".
  3. Clear Raison | Your Family Office app cache: Clearing cached data will force your app to retrieve the latest data directly from Raison | Your Family Office servers.
    1. On Android, goto Settings » Apps » Select "Raison | Your Family Office" » click Storage » click "Clear Cache".
  4. Check Raison | Your Family Office app permissions. If any of these permissions required to use your device's features are disenabled, Raison | Your Family Office might not work.
  5. Uninstall and reinstall Raison | Your Family Office. If nothing else has worked, completely uninstall Raison | Your Family Office then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Raison | Your Family Office not working


2. Fix Raison | Your Family Office Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Raison | Your Family Office be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Raison | Your Family Office not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Raison | Your Family Office may not be able to connect to the Internet when running in the background.

Reported Issues