Contact Kanji Study Customer Service

Why should I report an Issue with Kanji Study?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LC Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BOLD FACE or LARGER FONT plz! Main issue is that the FONTS are TOO SMALL and NARROW to read.

2. Free.Superb app in my life very easy way to lern kanji i love it soo much i think all japanese learners has to be download this app less storage more learningReally helpful.

3. So I cannot read the examples, or pronunciations, or definitions!! :-( The main kanji in each lesson is AWESOME.

4. Gonna uninstall it now.A very good app without the distractions of other useless features in other apps.I'm giving it a Four 'cause I haven't tried it yet.

5. 20 kanji in a module hence if you do 1 module a day you can do the whole thing in 2 months.I am happy to pay for the testing feature but I first wanna see how exactly it is testing.

6. I love the radical parts, easier to memorize.Just the test in not functioning properlyvother is quiet goodI like the way the app is organized, just getting started with the app.

7. The font size/weight combo is too faint to read, on high dpi devices.

8. This app uses NARROW font WEIGHT and SMALL font SIZE.

9. So far so good.Good kanji app Helping learn kanji so much.

10. My Android Settings are at the largest font.This app does NOT honor that.

11. But It's mpossible to read the examples.

1. Fix Kanji Study Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kanji Study: Restarting the app will resolve most errors.
2. Update the Kanji Study App. Here is how:
   1. On Android goto PlayStore » Search for "Kanji Study" » Open Kanji Study » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kanji Study » click "UPDATE".
3. Clear Kanji Study app cache: Clearing cached data will force your app to retrieve the latest data directly from Kanji Study servers.
   1. On Android, goto Settings » Apps » Select "Kanji Study" » click Storage » click "Clear Cache".
4. Check Kanji Study app permissions. If any of these permissions required to use your device's features are disenabled, Kanji Study might not work.
5. Uninstall and reinstall Kanji Study. If nothing else has worked, completely uninstall Kanji Study then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kanji Study not working

2. Fix Kanji Study Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kanji Study be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kanji Study not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kanji Study may not be able to connect to the Internet when running in the background.