Contact Japanese Kanji Tree Customer Service

Why should I report an Issue with Japanese Kanji Tree?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Andrew SJ Innes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Love all the different ways you can learn! When you get one wrong in recognition mode, you can view the correct way to write the kanji, and also go to the aspect of the app that lets you write it yourself, over and over if you want, to help reinforce it, then with a couple of taps on the back button, you're back in your recognition "game," right where you left off! Great for complete beginners like me! Thumbs up!!!Overwhelming.

2. A suggestion I have is the ability to show meaning and pronunciations at the same time during recognition questions, so you are learning both at the same time.Very fully featured app, with no ads, to boot! It has 3 very well made learning functions as well as a large and easy to use dictionary in case you are just looking for a single word.

3. There is a reasonably priced paid version as well that adds a few optional features, but again, this app has everything you could want!Great for all levels of Japanese skills whether you're a complete beginner, starting in the middle as an intermediate, or trying to go beyond into the advanced levels.

4. The dictionary's about the only useful thing here if you get hung up on bad explanations and odd design choices.This is the BEST app that I know of for learning kanji! It has tons of features and options.

5. On top of all of that, the app is both small and fast, and free! (and did I mention there aren't ads?) Definitely worth getting for learning Japanese or for the dictionary alone.

6. I like the dark theme, and I am interested in what other options you are going to add.This probably the best app for learning kanji available on the Play store.

7. (If you look hard enough, you'll find the ability to upgrade to a premium version, which adds a few things like saving on multiple devices, but the free version is certainly not handicapped.) It is SO well done.

8. Also, the spaced repetition list is a great feature, but it overlaps the recognition, writing, and reading sections.

9. Totally worth my time and hey, it's free.This makes it very easy to squeeze lessons in when I have a bit of spare time.

10. If you are studying kanji, you owe it to yourself to pick this up!love it, but the color scheme choice in options doesn't work for me.

11. Problem is, learning 10 alien concepts and words at a time is overwhelming.

1. Fix Japanese Kanji Tree Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Japanese Kanji Tree: Restarting the app will resolve most errors.
2. Update the Japanese Kanji Tree App. Here is how:
   1. On Android goto PlayStore » Search for "Japanese Kanji Tree" » Open Japanese Kanji Tree » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Japanese Kanji Tree » click "UPDATE".
3. Clear Japanese Kanji Tree app cache: Clearing cached data will force your app to retrieve the latest data directly from Japanese Kanji Tree servers.
   1. On Android, goto Settings » Apps » Select "Japanese Kanji Tree" » click Storage » click "Clear Cache".
4. Check Japanese Kanji Tree app permissions. If any of these permissions required to use your device's features are disenabled, Japanese Kanji Tree might not work.
5. Uninstall and reinstall Japanese Kanji Tree. If nothing else has worked, completely uninstall Japanese Kanji Tree then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Japanese Kanji Tree not working

2. Fix Japanese Kanji Tree Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Japanese Kanji Tree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Japanese Kanji Tree not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Japanese Kanji Tree may not be able to connect to the Internet when running in the background.