Contact ScanPay Customer Service

Why should I report an Issue with ScanPay: Payments & Invoices?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Scanpay.tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. — Now that contactless payments can be made on certain devices (luckily I have a compatible one) it has added a lot of extra value to the app, as there are customers who have no idea how to scan a QR code, which made it difficult for me.Extremely convenient and user friendly! This is a fairly new app and I can see a great upside.

2. This app is great and I would recommend it to any contractor or business person who takes payments from customers!This seems to be a great app so far.

3. It is so easy to take payments, and the money is available immediately! The banking option is awesome as well and you get cash back on every purchase.

4. I was able to not only get setup with this New provider within less than 1 hour, I was able to stop absorbing all the fees from round and was able to apply a small(lower) fee than any other provider to my guest.

5. So if you have a family to take care of then don't even download this app.Incredibly easy to use and to accept payments.

6. Don't waist your time with this app or your business will Go under, you'll loose the money for the work you did and they will refund your customer will the money.

7. Very convinient for us and our customers! Manages to be easy to use, and have a simple interface.

8. I like the ease with which I can take card payments without the need for additional devices.

9. Not having to carry around a card reader is sooo much easier and allows avoidance of unnecessary contact with cards.

10. Will be recommending this app to all types of Techs!I have a power washing business and this app is the best ever for my business.

11. I just show a QR to my customers and they can I put their info to pay and their phone.

1. Fix ScanPay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ScanPay: Restarting the app will resolve most errors.
2. Update the ScanPay App. Here is how:
   1. On Android goto PlayStore » Search for "ScanPay" » Open ScanPay: Payments & Invoices » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ScanPay » click "UPDATE".
3. Clear ScanPay: Payments & Invoices app cache: Clearing cached data will force your app to retrieve the latest data directly from ScanPay servers.
   1. On Android, goto Settings » Apps » Select "ScanPay: Payments & Invoices" » click Storage » click "Clear Cache".
4. Check ScanPay app permissions. If any of these permissions required to use your device's features are disenabled, ScanPay might not work.
5. Uninstall and reinstall ScanPay. If nothing else has worked, completely uninstall ScanPay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ScanPay not working

2. Fix ScanPay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ScanPay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ScanPay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ScanPay may not be able to connect to the Internet when running in the background.