Published by Smart Music for Mobile

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Why should I report an Issue with Convert MTS to MP4?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Music for Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Convert MTS to MP4 Customer Insights

1. Thanks allot and All the best dear Team.This app confirm convert your videos MTS to MP4 .... Very good appIt is the only app in android that has such good mts to mp4 quality.Nice but need to improve on output qualityCan not select files from SD card.

2. Time to time it sneeze and reboot only help.Though the video quality is lil reduced... It deserve 5 stars... As atleast it facilitates something which is hardly available... Hope some little flaws will be fixed soon..First off all You done a great job.

3. Not possible to set quality of output video, not possible to change output folder, no any settings.

4. MP4 clarity missed but every journey starts with a small step.

5. Android 10.Quick download.

Steps to Troubleshoot & Fix Convert MTS to MP4 Issues

1. Fix Convert MTS to MP4 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Convert MTS to MP4: Restarting the app will resolve most errors.
  2. Update the Convert MTS to MP4 App. Here is how:
    1. On Android goto PlayStore » Search for "Convert MTS to MP4" » Open Convert MTS to MP4 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Convert MTS to MP4 » click "UPDATE".
  3. Clear Convert MTS to MP4 app cache: Clearing cached data will force your app to retrieve the latest data directly from Convert MTS to MP4 servers.
    1. On Android, goto Settings » Apps » Select "Convert MTS to MP4" » click Storage » click "Clear Cache".
  4. Check Convert MTS to MP4 app permissions. If any of these permissions required to use your device's features are disenabled, Convert MTS to MP4 might not work.
  5. Uninstall and reinstall Convert MTS to MP4. If nothing else has worked, completely uninstall Convert MTS to MP4 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Convert MTS to MP4 not working


2. Fix Convert MTS to MP4 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Convert MTS to MP4 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Convert MTS to MP4 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Convert MTS to MP4 may not be able to connect to the Internet when running in the background.

Reported Issues

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