Published by Smart Music for Mobile

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Why should I report an Issue with Convert MP4 to MPEG?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Music for Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Convert MP4 to MPEG Customer Insights

1. Uninstalled forthwith.I love this app, and is working 120% Thank youIt was working before but now it not converting anything 😭😭😭This app is a scam.

2. Please control the sound problem.Crashed repeatedly and refused to convert any of the six mp4s I tried.

3. This App converts, but it produces a very bad sound.

4. You cannot even get anything after converting any video.

Steps to Troubleshoot & Fix Convert MP4 to MPEG Issues

1. Fix Convert MP4 to MPEG Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Convert MP4 to MPEG: Restarting the app will resolve most errors.
  2. Update the Convert MP4 to MPEG App. Here is how:
    1. On Android goto PlayStore » Search for "Convert MP4 to MPEG" » Open Convert MP4 to MPEG » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Convert MP4 to MPEG » click "UPDATE".
  3. Clear Convert MP4 to MPEG app cache: Clearing cached data will force your app to retrieve the latest data directly from Convert MP4 to MPEG servers.
    1. On Android, goto Settings » Apps » Select "Convert MP4 to MPEG" » click Storage » click "Clear Cache".
  4. Check Convert MP4 to MPEG app permissions. If any of these permissions required to use your device's features are disenabled, Convert MP4 to MPEG might not work.
  5. Uninstall and reinstall Convert MP4 to MPEG. If nothing else has worked, completely uninstall Convert MP4 to MPEG then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Convert MP4 to MPEG not working


2. Fix Convert MP4 to MPEG Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Convert MP4 to MPEG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Convert MP4 to MPEG not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Convert MP4 to MPEG may not be able to connect to the Internet when running in the background.

Reported Issues

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