Published by Itemtopia Inc. on Apr 3, 2024

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Why should I report an Issue with Itemtopia Inventory?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Itemtopia Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Itemtopia Inventory Customer Insights

1. I'd prefer if there was a one time purchase option bc everything is already a subscription and I have enough stuff I have to pay for forever Edit: I stand by my judgement, freescription is becoming just as bad as freemium, I'm not renting another thingWorks great and I love it so much more then the rest of the inventory apps.

2. Can't recommend enough, would gladly pay for a premium version (also so the dev can keep this running) one feature that would be nice is pin lock on the app so someone else using the device (kids) or misplaced, access is limited.

3. since it allows pictures for each record, it also let's me quickly reference to see if I have a model or still need to add it to my collection! Love It!Just downloaded the app on an LG V30, works great thus far.

4. This app does a wonderful job of that! I love that I can customize the fields as needed, and that it gives me a running total of my quantity as well as total value/ cost.

5. This app has the potential to be life-changing but requires much better support.Been using a different inventory app 4 years but just recently switched to Itemtopia.

6. This will make Itemtopia a extremely helpful app.Great app, clean, does what it says (and even allows for some customization as well) sounds like a great dev team.

7. Once that happens, you'll get 5 stars for sure!I searched around for a while to find an app that would help me keep track of my 600+ piece collection of model horses, with all the info I wanted at hand.

8. The app is really good, I like everything about this, I've been using it for collectibles lists and I'm really satisfied with it but I've been hit with a subscription wall and I'm just going back to making spreadsheets.

9. PRO: I really, really love the print feature as I need to send a list to my home owners insurance company.

10. My only issue so far is that I am scanning items like my books in, but the app tries to use the same image for each book, (from my first scan) it will not update the image unless I forceclose the app and that's irritating so I have to manually take a picture.

11. Honestly this is probably user error, but I cannot find a place to add the value (yes, I have been adding cost to the receipt area).

Steps to Troubleshoot & Fix Itemtopia Inventory Issues

1. Fix Itemtopia Inventory Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Itemtopia Inventory: Restarting the app will resolve most errors.
  2. Update the Itemtopia Inventory App. Here is how:
    1. On Android goto PlayStore » Search for "Itemtopia Inventory" » Open Itemtopia Inventory » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Itemtopia Inventory » click "UPDATE".
  3. Clear Itemtopia Inventory app cache: Clearing cached data will force your app to retrieve the latest data directly from Itemtopia Inventory servers.
    1. On Android, goto Settings » Apps » Select "Itemtopia Inventory" » click Storage » click "Clear Cache".
  4. Check Itemtopia Inventory app permissions. If any of these permissions required to use your device's features are disenabled, Itemtopia Inventory might not work.
  5. Uninstall and reinstall Itemtopia Inventory. If nothing else has worked, completely uninstall Itemtopia Inventory then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Itemtopia Inventory not working


2. Fix Itemtopia Inventory Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Itemtopia Inventory be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Itemtopia Inventory not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Itemtopia Inventory may not be able to connect to the Internet when running in the background.

Reported Issues