Published by SmartApps38 on Oct 29, 2024

Report an issue with Heic to JPG Converter.
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Why should I report an Issue with Heic to JPG Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmartApps38 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Heic to JPG Converter

1. Very easily to use, you only need select HEIC photo from your phone and click "Convert".

2. HEIC is new format image but Android current dont support it!

3. So this app will help you convert heic to jpg!

4. This is a HEIC Converter , it support single file converting only and have some ads, if you want to multi files convert, and no-ads you can update it to Pro version!

Heic to JPG Converter Customer Insights

1. Beyond that it borders on the ridiculous; demanding use of the "pro" version just to find files on the SD card? - luckily was able to move files to a folder it "could" find.

2. Also, the files are listed from oldest to newest, but you're generally looking for a recent image, so you have to scroll through years of images to find what you're looking for.

3. I don't plan on creating .heic files ever again, so this app to be uninstalled shortly...Bogged down with ads after every action (the ads aren't programmed properly, either).

4. Im using the s10 plus and app shows an error saying my heic file is corrupt! So i decided to convert it via Windows instead.

5. A professional software would do the heic to jpg conversion itself instead of having to upload and download the image using an online service.

6. Essentially useless unless your files are stored in internal storage and you know how to navigate the Android file system.

7. Moving on to the next converter.It's a very low quality app that probably uploads the image to a free online heic to jpg converter, and bombards you with ads.

8. Please fix this guys, we just want super high quality JPG output files and an app that tells me my files ate corrupt when they clearly aren't.

9. And the fact that you charge to do multiple files, but cant get it to work for one is pretty telling.

10. File selection process starts in the root of the internal storage with no obvious way to switch to switch to SD card.

11. Multiple popups that try to trick you into clicking the wrong button just to convert a single image.

Steps to Troubleshoot & Fix Heic to JPG Converter Issues

1. Fix Heic to JPG Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Heic to JPG Converter: Restarting the app will resolve most errors.
  2. Update the Heic to JPG Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Heic to JPG Converter" » Open Heic to JPG Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heic to JPG Converter » click "UPDATE".
  3. Clear Heic to JPG Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Heic to JPG Converter servers.
    1. On Android, goto Settings » Apps » Select "Heic to JPG Converter" » click Storage » click "Clear Cache".
  4. Check Heic to JPG Converter app permissions. If any of these permissions required to use your device's features are disenabled, Heic to JPG Converter might not work.
  5. Uninstall and reinstall Heic to JPG Converter. If nothing else has worked, completely uninstall Heic to JPG Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Heic to JPG Converter not working


2. Fix Heic to JPG Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Heic to JPG Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Heic to JPG Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Heic to JPG Converter may not be able to connect to the Internet when running in the background.

Reported Issues