Contact Presets Customer Service

Why should I report an Issue with Presets for Lightroom?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SmartApps38 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only if you know what I mean.Thnk u so much who make this app im so ver thnkful because thus preset is nice and more beautiful pic,,hope that the apps can updatr so that the preset become more and moreThis is just a time saver! Problem fixer.. Beginners can work well👌🏻its awesome to have this kind of app.

2. Thank you developer!!!Awesome presets because I'll use for long time this app is awesome but there is some reasons there is lot's of adds after adding the presets in the lightroomI've been looking for free presets for so long then I found this app.

3. There are so many free and amazing presets and I'm giving it 5 stars!All are Nice presets and have so many option to choose to blend with photo.thanks for the developer.Its not working anyway.

4. It has so many cool FREE presets... The re are a lot of ads though, but that's what you get when you don't have to pay money for ANYTHING.Beautiful presets! I love this app so much, it is easy to use and very handy for editing pictures on the go.

5. Only photos is exported in the lightroom app not the presets... mmmmmThere some errors on the air but if you know more about it then this apps is pretty cool.

6. OMG🤯🤯... This app is one of the best, ever.

1. Fix Presets Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Presets: Restarting the app will resolve most errors.
2. Update the Presets App. Here is how:
   1. On Android goto PlayStore » Search for "Presets" » Open Presets for Lightroom » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Presets » click "UPDATE".
3. Clear Presets for Lightroom app cache: Clearing cached data will force your app to retrieve the latest data directly from Presets servers.
   1. On Android, goto Settings » Apps » Select "Presets for Lightroom" » click Storage » click "Clear Cache".
4. Check Presets app permissions. If any of these permissions required to use your device's features are disenabled, Presets might not work.
5. Uninstall and reinstall Presets. If nothing else has worked, completely uninstall Presets then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Presets not working

2. Fix Presets Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Presets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Presets not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Presets may not be able to connect to the Internet when running in the background.