Published by Malath Cooperative Insurance on Feb 11, 2024

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Why should I report an Issue with Malath Insurance- ملاذ للتأمين?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Malath Cooperative Insurance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Malath Insurance- ملاذ للتأمين Customer Insights

1. - Also need to make it much easy to have permanent login to the account, because every time i have to enter my ID# and mobile# and get verification code, so make it permanent login.Less than 3 days for processing of the claim, great app You just need to upload complete documents and everything they ask you to, so you don't get delayed.The application is currently unavailable... At first there was nothing wrong..Now when I open the app it just shows a white screen...Unable to hold informations of the insured person.

2. It will be good to add the option to keep me logged in as long as I use the same device!!- You need to add more options to control the account.

3. They've got time wasting down to an art form.excellent... except that I need to login every time, which is not practical.

4. During renewal of insurance at payment page it goes blank and I am unable to pay despite a number of attempts.For me, It is the Best Motor Insurance policy in KSA.

5. somehow if needed to provide your iban letter, then you should go to the office to submit your iban letter, thats it.

6. no need to go to the corporate office.

7. Very bad app Once you get the quotation you can go back to change your options, you get stuck between the quotation and the vehicle info.

8. after the message, step by step you will get your money in your account.

9. I got my money by this app, AlhamdulillahCustomer service just put you on hold then hang up.

10. Than to restart informations disappear.Application not working properly.

11. Honestly, they try hard but their system seems too complicated for hospitals and pharmacies to deal with.

Steps to Troubleshoot & Fix Malath Insurance- ملاذ للتأمين Issues

1. Fix Malath Insurance- ملاذ للتأمين Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Malath Insurance- ملاذ للتأمين: Restarting the app will resolve most errors.
  2. Update the Malath Insurance- ملاذ للتأمين App. Here is how:
    1. On Android goto PlayStore » Search for "Malath Insurance- ملاذ للتأمين" » Open Malath Insurance- ملاذ للتأمين » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Malath Insurance- ملاذ للتأمين » click "UPDATE".
  3. Clear Malath Insurance- ملاذ للتأمين app cache: Clearing cached data will force your app to retrieve the latest data directly from Malath Insurance- ملاذ للتأمين servers.
    1. On Android, goto Settings » Apps » Select "Malath Insurance- ملاذ للتأمين" » click Storage » click "Clear Cache".
  4. Check Malath Insurance- ملاذ للتأمين app permissions. If any of these permissions required to use your device's features are disenabled, Malath Insurance- ملاذ للتأمين might not work.
  5. Uninstall and reinstall Malath Insurance- ملاذ للتأمين. If nothing else has worked, completely uninstall Malath Insurance- ملاذ للتأمين then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Malath Insurance- ملاذ للتأمين not working


2. Fix Malath Insurance- ملاذ للتأمين Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Malath Insurance- ملاذ للتأمين be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Malath Insurance- ملاذ للتأمين not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Malath Insurance- ملاذ للتأمين may not be able to connect to the Internet when running in the background.

Reported Issues