Published by Calistan SoftTech

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Why should I report an Issue with Negative Image - Photo Negative Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Calistan SoftTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Negative Image Customer Insights

1. Also, it sporadically flips images Uninstalling until gliches get fixedUSERS BEWARE!!!!!!!!! Saves the edited picture but can only get to it in the app can't email it cant even look at it unless your in the app!!!! I am deleting this app!!!Can't save the photo on my gallery.

2. Note: had to manually add the Negative Images folder to my gallery, but after that, it works as needed.Doesn't work.

3. It blurs the image and I can't even zoom the imageCrashes when reviewing the photo just taken.Garbage. Absolutely nothing just garbage.

4. Seems like a lot of clicks to do a basic color inversion, but does the job nicely, so I'll keep it.

5. I thought I made and saved 12 negatives, but it only saved 1.

6. I tried it again and again, still is not saving them anywhere.

7. Thanks.

Steps to Troubleshoot & Fix Negative Image Issues

1. Fix Negative Image Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Negative Image: Restarting the app will resolve most errors.
  2. Update the Negative Image App. Here is how:
    1. On Android goto PlayStore » Search for "Negative Image" » Open Negative Image - Photo Negative Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Negative Image » click "UPDATE".
  3. Clear Negative Image - Photo Negative Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Negative Image servers.
    1. On Android, goto Settings » Apps » Select "Negative Image - Photo Negative Scanner" » click Storage » click "Clear Cache".
  4. Check Negative Image app permissions. If any of these permissions required to use your device's features are disenabled, Negative Image might not work.
  5. Uninstall and reinstall Negative Image. If nothing else has worked, completely uninstall Negative Image then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Negative Image not working


2. Fix Negative Image Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Negative Image be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Negative Image not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Negative Image may not be able to connect to the Internet when running in the background.

Reported Issues