Contact Negative Image Customer Service

Why should I report an Issue with Negative Image?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of firisoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'll look later and consider upgrading to the paid version since they're free version is spot on.Tthis app does a single thing, it takes a picture and you have the option to put a negative effect on it.

2. Use a white screen on your tablet and flatten the negative under a piece of glass, take a picture with your phone ( with this app on the phone) and you're good to go!Basic function of inverting an image works very well.

3. As usual, excess ads in free version, but, because the app does what it says it does and allows me free access to that one feature, I have to give it 5 stars.

4. I finally found it, using Xplore file manager under /Pictures/NegativeImage (not under DCIM like everything else) and could move it under DCIM.Delivers an accurate negative of source image.

5. I can load an image and negate it, but it doesn't allow me to save to gallery or share (tried texting it to myself).

6. Got a lot of old black and white family negatives from the fifties/sixties to convert to positive, which of course it does.

7. Contrast and batch processing cosy $7.99, no advanced inversion tools to manage colour channels, black point, gamma etc.

8. I uploaded my photo but there is no tool bar and when I open the menu on the top right every option opens a window to go ad free or pro.

9. I don't even know if this app works or what extra features I'd unlock if I paid for it to know its worth paying for.Very limited app.

10. I fought through like 5 ads to load an image, and then once I actually got it selected I got a video ad with loud audio.

11. Out of seemingly several ways to load an image, only one of them even functioned, and I use that term loosely.

1. Fix Negative Image Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Negative Image: Restarting the app will resolve most errors.
2. Update the Negative Image App. Here is how:
   1. On Android goto PlayStore » Search for "Negative Image" » Open Negative Image » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Negative Image » click "UPDATE".
3. Clear Negative Image app cache: Clearing cached data will force your app to retrieve the latest data directly from Negative Image servers.
   1. On Android, goto Settings » Apps » Select "Negative Image" » click Storage » click "Clear Cache".
4. Check Negative Image app permissions. If any of these permissions required to use your device's features are disenabled, Negative Image might not work.
5. Uninstall and reinstall Negative Image. If nothing else has worked, completely uninstall Negative Image then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Negative Image not working

2. Fix Negative Image Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Negative Image be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Negative Image not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Negative Image may not be able to connect to the Internet when running in the background.