Contact Yandex.Metrica Customer Service

Why should I report an Issue with Yandex.Metrica?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Yandex metrica ,not accessible as compared to desktop.So much better than Google analysis and easier to use as well offer features that Google analysis doesn't have love it.Faster, better and more flexible than Google analytics.

2. Only says My Tags.Please, add dark mode.Hi, Yandex app doesn't open with iran ip.Does not workGood at Huawei P30 LiteA really good app.

3. Thank you yandexA better replacement for Google Analytics! Please add darkmode to the application!Useless application.

4. Nothing is inside, fully blank after logging.

1. Fix Yandex.Metrica Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yandex.Metrica: Restarting the app will resolve most errors.
2. Update the Yandex.Metrica App. Here is how:
   1. On Android goto PlayStore » Search for "Yandex.Metrica" » Open Yandex.Metrica » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex.Metrica » click "UPDATE".
3. Clear Yandex.Metrica app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex.Metrica servers.
   1. On Android, goto Settings » Apps » Select "Yandex.Metrica" » click Storage » click "Clear Cache".
4. Check Yandex.Metrica app permissions. If any of these permissions required to use your device's features are disenabled, Yandex.Metrica might not work.
5. Uninstall and reinstall Yandex.Metrica. If nothing else has worked, completely uninstall Yandex.Metrica then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yandex.Metrica not working

2. Fix Yandex.Metrica Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yandex.Metrica be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yandex.Metrica not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yandex.Metrica may not be able to connect to the Internet when running in the background.