Published by National Renewable Energy Laboratory

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Why should I report an Issue with Alternative Fueling Stations?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of National Renewable Energy Laboratory to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Alternative Fueling Stations

1. The Alternative Fueling Station Locator app helps you find fueling stations that offer electricity, natural gas, biodiesel, ethanol (E85), propane, and hydrogen.

2. Department of Energy's Alternative Fuels Data Center, which houses the most comprehensive, up-to-date database of alternative fueling stations in the United States.

3. Use your current location or enter a custom location to find the 20 closest stations within a 30-mile radius.

4. View the stations on a map or see a list of stations ordered by distance from your location.

5. Select your alternative fuel of choice and adjust the custom filters to fit your needs.

6. The app draws information from the U. S.

7. The database contains location information for more than 25,000 alternative fueling stations throughout the country.

Alternative Fueling Stations Customer Insights

1. Also, it seems the Google Maps license of the developer has expired (again), since every time you open the app you get the message 'This page can't load Google Maps correctly.' Please fix.This app gives me more EV charging stations than any other app.

2. If you're not going to pay for current map integration with Google maps use an alternative map.Although some stations don't have E85 when the app says it does, I still am able to find other stations nearby.

3. Still have 2 stars because the stations listed are up to date, even though they were still limited to filter.I am so glad to find an app that locates E85 stations on the East Coast! (I used Propel + Pearson Fuels apps on the West Coast.) However, some of the listings are out of date.

4. Overall, the app is pretty ugly and useless: pins on the map are hard to press, no filter on electric charger connector, only shows stations within a small radius, you can’t just scroll the map and see what is around.If you look past the functional failure of the app, it has one huge benefit.

5. Los Angeles.Uses Google Maps API incorrectly (keeps showing an error all the time and says it’s for development purposes only).

6. App is useful to find alternative fuel stations, although limited in functionality.

7. It would be useful if you could scroll the map to a location and have a 'search here' function like Google Maps.

8. There's a Google Maps error that pops up every time but it doesn't seem to effect anything.

9. They're trying to use Google Maps but that costs money and they haven't paid.

10. Other stations listed are accurate.No ads, that's good.

11. If this is public data, they should collaborate with Open Street Maps.The app is pretty good.

Steps to Troubleshoot & Fix Alternative Fueling Stations Issues

1. Fix Alternative Fueling Stations Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alternative Fueling Stations: Restarting the app will resolve most errors.
  2. Update the Alternative Fueling Stations App. Here is how:
    1. On Android goto PlayStore » Search for "Alternative Fueling Stations" » Open Alternative Fueling Stations » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alternative Fueling Stations » click "UPDATE".
  3. Clear Alternative Fueling Stations app cache: Clearing cached data will force your app to retrieve the latest data directly from Alternative Fueling Stations servers.
    1. On Android, goto Settings » Apps » Select "Alternative Fueling Stations" » click Storage » click "Clear Cache".
  4. Check Alternative Fueling Stations app permissions. If any of these permissions required to use your device's features are disenabled, Alternative Fueling Stations might not work.
  5. Uninstall and reinstall Alternative Fueling Stations. If nothing else has worked, completely uninstall Alternative Fueling Stations then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alternative Fueling Stations not working


2. Fix Alternative Fueling Stations Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alternative Fueling Stations be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alternative Fueling Stations not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alternative Fueling Stations may not be able to connect to the Internet when running in the background.

Reported Issues