Contact World of Tanks Assistant Customer Service

Why should I report an Issue with World of Tanks Assistant?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wargaming Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Uninstalled/Reinstalled (several times) but when trying to log in it constantly returns "Server Error, please try again later" or "Unknown server Error" ... Doesn't seem to be high on the priority list to fix this.It is amazing how broken this app is.

2. No issue with the password, I can still login to the game with the exact same credentials, same with the game website.

3. If your login happens to lapse, you receive an error despite the correct credentials.

4. Reloads every time (S8), slow to load data.As multiple people have complained already.

5. Mine also changed the default server/language to Russian and wouldn't accept changing it back to NA/English, making even the news useless.

6. But this issue needs a developer fix.App is fine, as long as you're able to login once and check it every day.

7. I have recommended it to so many friends and we all agree, there's ONE problem, the Ratings problem says wifi and data settings are not setup.

8. I use high speed internet wifi from my router/modem 2' away and set data just to please the app and it still doesn't work.

9. I no longer need to continually reinstall the app, but it is a serious bug that they've known about for a long time and still haven't fixed.

10. So I have to reinstall the whole app to fix that and it just randomly switches to russian from time to time.

11. Mine had the added joke of only sending me russian updates in the news once it broke down, so I thought I was hacked.

1. Fix World of Tanks Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart World of Tanks Assistant: Restarting the app will resolve most errors.
2. Update the World of Tanks Assistant App. Here is how:
   1. On Android goto PlayStore » Search for "World of Tanks Assistant" » Open World of Tanks Assistant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for World of Tanks Assistant » click "UPDATE".
3. Clear World of Tanks Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from World of Tanks Assistant servers.
   1. On Android, goto Settings » Apps » Select "World of Tanks Assistant" » click Storage » click "Clear Cache".
4. Check World of Tanks Assistant app permissions. If any of these permissions required to use your device's features are disenabled, World of Tanks Assistant might not work.
5. Uninstall and reinstall World of Tanks Assistant. If nothing else has worked, completely uninstall World of Tanks Assistant then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing World of Tanks Assistant not working

2. Fix World of Tanks Assistant Server issues & Internet Connection

1. Check network connection: An unstable Internet will make World of Tanks Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to World of Tanks Assistant not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, World of Tanks Assistant may not be able to connect to the Internet when running in the background.