Published by Virtual Cards SRL on Aug 19, 2024

Report an issue with VirtualCards-Loyalty Cards.
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Why should I report an Issue with VirtualCards-Loyalty Cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Virtual Cards SRL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VirtualCards-Loyalty Cards

1. You can also let your partner or friends know about your progress by sharing the list. • Using the social networks, the e-mail service or text messaging, tell your friends which are your favourite loyalty cards and the offers you liked.

2. Get rid of the heavy wallet! • Get new loyalty cards by completing a few fields: First name, Last name. • See the latest offers and promotions of the loyalty cards or your favourite’s brands near you. • Your favourite stores will be sending you notifications with their discounts and rewards.

3. So on your new phone, log into VirtualCards, connect with your email and password and you’ll find all your cards. • Show your phone with the virtual card to the cashier.

4. Find all your cards, even if you’ll change your phone. • Have you thought you will lose all your cards if you change your phone? Wrong! • If you create an account, VirtualCards will remember all your cards.

5. You choose from whom you want to receive the messages. • Keep your favourite grocery coupons with a simple click in your phone and then show their barcode at the cash register. • What products you want to buy?

6. Make your voice heard by using the feedback option! • Tell the merchants about your shopping experience, what you have enjoyed and which parts you haven’t. • Give feedback straight from the virtual card section to your favourite merchant.

7. Keep all your loyalty cards in your phone!

8. Type in or say the name (using the voice option) of the item you want and the active offers of the sellers will be instantly displayed. • Share!

9. He’ll scan the barcode and you’ll get the discount instantly. • No more plastic cards and no more paperwork.

10. You can cross the products off the list as you buy them and you’re done!

11. Write your shopping list in the App.

VirtualCards-Loyalty Cards Customer Insights

1. (Images work atm, but aren't zoomable and the ui to access is a bit limited)This app is great!! Soooo helpful in more ways thean 1....lol It's smooth and transitions from place to place rather easily!!! Makes things waaayyyyy easier to keep track of!! Especially if someone if trying to keep track of you!!! 6 outa 5 stars!!! Bravo!!!... 😜🤪🥴🤓😮💯Great app, but I wish I had the option to turn off the automatic barcode scan so I can make sure the barcode is properly focused before scanning.

2. Strangely, the app scans and decodes some ghost code even if there is no code in the camera frame, just some random background... It is a bit irritating...Excellent support of user created cards.

3. I really want to like this app, but right now it has some glitch where it keeps showing the wrong image for one of my cards (in list view).

4. But there are some interface things that would be nice to improve - like most of the options don't work for my country anyway, and I just need a sleek convenient way of storing cards.

5. While other apps likely more built in support of your country's cards, this is better since the other apps eventually break and your screwed.

6. Show custom image/logo in "big card view", for not built-in cards (instead of the random color that is now) .

7. This could be a much better app this way with a much wider audience than what you intended.Unknown language from unknown advertising entities! My system is set to to be in English, & I like to stay like that! This app is not fit for a payed AD free version as choice of British companies is limited! I'm not sending any screenshot to anyone.

8. Annoying ...It's kinda good, so far least problems scanning compared to other apps Ive tried.

9. Smooth zoom able image of the cards picture would make this perfect.

10. Almost makes the scan feature useless.Update* After emailing the company I was asked to remove and reinstall the app.

11. Also I would like to pay to remove adsThis is a good way to stash barcodes, but there is only a bunch of "never heard of" airlines on the list.

Steps to Troubleshoot & Fix VirtualCards-Loyalty Cards Issues

1. Fix VirtualCards-Loyalty Cards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VirtualCards-Loyalty Cards: Restarting the app will resolve most errors.
  2. Update the VirtualCards-Loyalty Cards App. Here is how:
    1. On Android goto PlayStore » Search for "VirtualCards-Loyalty Cards" » Open VirtualCards-Loyalty Cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VirtualCards-Loyalty Cards » click "UPDATE".
  3. Clear VirtualCards-Loyalty Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from VirtualCards-Loyalty Cards servers.
    1. On Android, goto Settings » Apps » Select "VirtualCards-Loyalty Cards" » click Storage » click "Clear Cache".
  4. Check VirtualCards-Loyalty Cards app permissions. If any of these permissions required to use your device's features are disenabled, VirtualCards-Loyalty Cards might not work.
  5. Uninstall and reinstall VirtualCards-Loyalty Cards. If nothing else has worked, completely uninstall VirtualCards-Loyalty Cards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VirtualCards-Loyalty Cards not working


2. Fix VirtualCards-Loyalty Cards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VirtualCards-Loyalty Cards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VirtualCards-Loyalty Cards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VirtualCards-Loyalty Cards may not be able to connect to the Internet when running in the background.

Reported Issues