Contact Simple DBT Skills Diary Card Customer Service

Why should I report an Issue with Simple DBT Skills Diary Card?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pop! Pop! to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I purchased before I even finished the first diary card entry I was so excited.Aesthetic (font, design, backgrounds) : 1/5 Customization options : 0/5 »»» B U T ! Increased my frequency of using DBT skills : 5/5 This app is noooot good looking, to the point where normally I would discard it based on that alone.

2. But I decided to try and ignore that, and now using it (specifically the simple diary card) has increased my awareness and daily practice of skills 10-fold compared to when I was trying to use a paper diary card.Little hard to figure out first but how to section helped.

3. Has toggles for non- released features & is generally clunky.OMG, I LOVE THIS! I just started a DBT skills group and I have had difficulty with the diary cards page each week.

4. Emotion 1-5 tracking only gives a 0-2 option & the app does not reflect the standard diary card skill tracking.

5. I've been relying on this app instead of the regular DBT diary cards, but please Help!! We do need to actually show this info to our Therapist, you know :)Better than nothing as there's a shortage of this type of app & its free.

6. At first, I couldn't find the option to edit "target behaviors." If that hadn't been resolved, I would have deleted the app and tried another.

7. The graph is useful and if they set it up so you can email your daily cards to your therapist it would be great!There's an animated bubble that has to float up to the top of the screen and pop before the next question is asked.

8. The developer replied very quickly and was patient in helping me understand how to edit the "target behaviors." I've tried many different wellness tracking apps over the years and know what I like and don't like.

9. I didn't even get through a single diary card before i determined i couldn't use this.The app definitely could be improved through a redesign.

10. This is the first DBT diary card app I've used.

11. Having a check box and all the skills on the same page would be better than going through each skill individually.

1. Fix Simple DBT Skills Diary Card Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Simple DBT Skills Diary Card: Restarting the app will resolve most errors.
2. Update the Simple DBT Skills Diary Card App. Here is how:
   1. On Android goto PlayStore » Search for "Simple DBT Skills Diary Card" » Open Simple DBT Skills Diary Card » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simple DBT Skills Diary Card » click "UPDATE".
3. Clear Simple DBT Skills Diary Card app cache: Clearing cached data will force your app to retrieve the latest data directly from Simple DBT Skills Diary Card servers.
   1. On Android, goto Settings » Apps » Select "Simple DBT Skills Diary Card" » click Storage » click "Clear Cache".
4. Check Simple DBT Skills Diary Card app permissions. If any of these permissions required to use your device's features are disenabled, Simple DBT Skills Diary Card might not work.
5. Uninstall and reinstall Simple DBT Skills Diary Card. If nothing else has worked, completely uninstall Simple DBT Skills Diary Card then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Simple DBT Skills Diary Card not working

2. Fix Simple DBT Skills Diary Card Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Simple DBT Skills Diary Card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Simple DBT Skills Diary Card not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Simple DBT Skills Diary Card may not be able to connect to the Internet when running in the background.