Published by Dr Lal PathLabs on Aug 27, 2024

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Why should I report an Issue with Dr Lal PathLabs - Blood Test?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dr Lal PathLabs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dr Lal PathLabs - Blood Test image 1 contact Dr Lal PathLabs - Blood Test image 2

About Dr Lal PathLabs - Blood Test

1. Dr Lal PathLabs is one of the oldest players who focuses on bringing quality diagnosis services by providing accurate and timely test results to our valued customers.

2. You can book any blood or urine test, or full body checkups suggested by doctors at your convenience through Dr Lal PathLabs app.

3. With home collection and 15000+ touchpoints, Dr Lal PathLabs is revolutionizing the healthcare landscape of India by providing accessible, convenient, and reliable diagnostic to every Indian right at the doorstep.

4. Our team of highly skilled professionals, including experienced doctors and technicians, ensures the highest standard of quality and precision in every test we conduct.

5. Book a blood test or full body health checkup at your convenience, either from the comfort of your home or at a laboratory. 4.

6. India’s leading diagnostic player with 50+ quality checks and 5000+ test menu.

7. Our well-defined processes, trained staff and NABL and CAP accreditation ensure that we are able to reduce the error margin, which means that we are able to give accurate reports on time. 1.

8. We have established a vast network of 15000+ touch points, including patient service centers and hospitals.

9. This makes Dr Lal PathLabs the biggest diagnostic laboratories network in India.

10. Create a profile of you and your family for easy test bookings. 2.

11. With 70+ years of experience, we bring medical expertise and proficiency in the field of diagnostics.

Dr Lal PathLabs Customer Insights

1. Please test your application .....there is is so many technical glitches For sign in after put mobile number never send OTP #developer #tester Please resolve this issue ASAPOverall it is good, but the time taken for random blood glucose test report 7 hrs is too much.

2. Don't recommend it for cirical situations where you need test report urgently.Your website doesn't work properly.

3. Such a nightmareEverything else, except many times, one is not able to book combination of tests on app, so one has to book on phone, which makes app slightly less reliable for saving time.The app forgets my credentials every time, thus every time login is required.

4. There should be facility to merge and update the info by the user also.Login in this application is a big challenge after make a account.

5. The app asks for so much private info to download a simple report.

6. Usually in other labs like metropolis it takes 2-3 hours max, Dr LAL has to improve in this aspect.App is not working properly, results and old result records are not showing, results can though be downloaded separately.

7. Then I have issue with the app that even registering with correct date of birth, it shows wrong date of birth and don't let me change to correct one.

8. Calling customer care also didn't change it and chat inside is some automated chat that doesn't solve anything.

9. can you not just send me the pdf of the report? also, the timer for otp is too short.Very slow and poor service.

10. The app is intrusive, after login it shows a pop up for consent and even if you say no, it shows the list of cities.

11. So, I was forced to download the app to get the report.

Steps to Troubleshoot & Fix Dr Lal PathLabs Issues

1. Fix Dr Lal PathLabs Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dr Lal PathLabs: Restarting the app will resolve most errors.
  2. Update the Dr Lal PathLabs App. Here is how:
    1. On Android goto PlayStore » Search for "Dr Lal PathLabs" » Open Dr Lal PathLabs - Blood Test » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dr Lal PathLabs » click "UPDATE".
  3. Clear Dr Lal PathLabs - Blood Test app cache: Clearing cached data will force your app to retrieve the latest data directly from Dr Lal PathLabs servers.
    1. On Android, goto Settings » Apps » Select "Dr Lal PathLabs - Blood Test" » click Storage » click "Clear Cache".
  4. Check Dr Lal PathLabs app permissions. If any of these permissions required to use your device's features are disenabled, Dr Lal PathLabs might not work.
  5. Uninstall and reinstall Dr Lal PathLabs. If nothing else has worked, completely uninstall Dr Lal PathLabs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dr Lal PathLabs not working


2. Fix Dr Lal PathLabs Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dr Lal PathLabs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dr Lal PathLabs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dr Lal PathLabs may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to delete my account.

    — by Kumar Abhishek 10 months ago

  • I have not received the report for test lab no 455985584.
    The sample was collected from home on 16th October 2023 from my home.

    — by Amar Nath Maheshwari 1 year ago

  • Because every time I try to log in it says" your profile not in active state"

    — by Deo Raj Singh 1 year ago

  • Please delete my report and account

    — by Isha sharma 2 years ago