Published by United Nations Enterprise Applications on May 10, 2024

Report an issue with Electronic Travel Advisory.
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Why should I report an Issue with Electronic Travel Advisory?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of United Nations Enterprise Applications to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Electronic Travel Advisory

1. Provides resources such as security clearance information and travel advisories for staff members of United Nations departments, agencies, funds and programmes.

Electronic Travel Advisory Customer Insights

1. Hence, i cannot respond to security messages on the app.Below essential features, which can be activated through 3times-press on power key, are highly advised to be incorporated.

2. I use it for my requests for security clearance, find travel advisories, and information on UN premises within a country.

3. Bravo.The app cannot read my location.

4. I also changed my TRIP password and still got the error.Everytime i go to Personal Details.. The app crashes.

5. eTA is a very useful tool, i have used it many times for security purposes and weather forecast in locations.

6. Even after i have enabled it to read my location and location is turned on.

7. I have introduced this to my family who having no smartphones, consults me to support them whenever they want to travel.

8. Typical UN...cutting corners so that someone can get paid! I WANNA GIVE IT -5 STARS! ############ Had to update my review.

9. So for now I stopped it from running in the background and will have to uninstall soon.Great step.

10. Thanks.Good initiative by UNDSS, but logging in I get 'TypeError: Network request failed'.

11. Finally, this app is totally useless because it's never accessible.This app has been blinking since I installed it a month ago.

Steps to Troubleshoot & Fix Electronic Travel Advisory Issues

1. Fix Electronic Travel Advisory Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Electronic Travel Advisory: Restarting the app will resolve most errors.
  2. Update the Electronic Travel Advisory App. Here is how:
    1. On Android goto PlayStore » Search for "Electronic Travel Advisory" » Open Electronic Travel Advisory » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Electronic Travel Advisory » click "UPDATE".
  3. Clear Electronic Travel Advisory app cache: Clearing cached data will force your app to retrieve the latest data directly from Electronic Travel Advisory servers.
    1. On Android, goto Settings » Apps » Select "Electronic Travel Advisory" » click Storage » click "Clear Cache".
  4. Check Electronic Travel Advisory app permissions. If any of these permissions required to use your device's features are disenabled, Electronic Travel Advisory might not work.
  5. Uninstall and reinstall Electronic Travel Advisory. If nothing else has worked, completely uninstall Electronic Travel Advisory then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Electronic Travel Advisory not working


2. Fix Electronic Travel Advisory Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Electronic Travel Advisory be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Electronic Travel Advisory not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Electronic Travel Advisory may not be able to connect to the Internet when running in the background.

Reported Issues