Contact Weight Diary Customer Service

Why should I report an Issue with Weight Diary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FRUCT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Could you make the dark mode option in setting? ThanksSimple and efficient app that is a tool to assist in losing weight.Simple and clean interface.Really good but what does the pro mode give you.

2. Only wish it had a calender view.Good way of keeping track of weight loss.

3. Maybe the last update has bugs?Lots of things you can't do on other weight apps.

4. Only strange thing I've noticed is weight loss shown in red.

5. I don't want to use another app and lose my years of entries but it's gotten very frustrating.

6. Want to know before I payIt should be able to tell the optimum BMI for the person.Excellent tracking.

7. Everything was going great for the past few years but recently it's having issues.

8. Can historically add weight, Can add notes to weigh in which I like.

9. Seems to me a gain should be in red.Great app, so simple and do the job.

10. I've used it for 5 years.Worst worst and stupid app .

11. It keeps stopping and exiting the app after one action on it.

1. Fix Weight Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Weight Diary: Restarting the app will resolve most errors.
2. Update the Weight Diary App. Here is how:
   1. On Android goto PlayStore » Search for "Weight Diary" » Open Weight Diary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weight Diary » click "UPDATE".
3. Clear Weight Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from Weight Diary servers.
   1. On Android, goto Settings » Apps » Select "Weight Diary" » click Storage » click "Clear Cache".
4. Check Weight Diary app permissions. If any of these permissions required to use your device's features are disenabled, Weight Diary might not work.
5. Uninstall and reinstall Weight Diary. If nothing else has worked, completely uninstall Weight Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Weight Diary not working

2. Fix Weight Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Weight Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Weight Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Weight Diary may not be able to connect to the Internet when running in the background.